Manager Pharmacy Operations

MAJOR RESPONSIBILITIES & DUTIES:

• Initiates, schedules, directs and controls day-to-day operations of the department; performs in some part, and delegates remainder; coordinates department's activities with those of other departments. Coordinates with other management staff in establishing checks and quality controls to ensure quality of care.

• Responsible for the supervision, scheduling, training, and performance management of direct reports.

• Oversees drug purchasing functions; assists in plans to effect economy in the purchase of drugs; communicates with pharmaceutical representatives; purchases and provides suitable storage of drugs and pharmaceutical supplies.

• Manages drug inventory to ensure therapies can be maintained. Coordinates product selection and provider communication.

• Serves as the primary lead for 340B Program operations, compliance, and optimization, including audit management, regulatory adherence, and drug‑savings optimization; directs a small team supporting auditing and optimization initiatives and ensures continuous program improvement through annual participation in 340B conferences.

• Coordinates with billing, revenue integrity, and finance teams to resolve billing exceptions and ensure 340B compliant billing practices.

• Serves on BTNRH Pharmacy and Therapeutics Committee and provides updates pertaining to hospital pharmacy operations, medication safety, quality, and compliance metrics.

• Participates in drug diversion monitoring and compliance by ensuring controlled medications are properly received, documented, and secured within inventory systems and by serving on the Drug Diversion Committee.

• Participates and provides input during annual budgeting process (operations and capital).

• Acts as a drug consultant to support services and ancillary departments. Consults with members of the medical staff on orders for non-formulary drugs to offer formulary alternatives when possible.

• Makes necessary arrangements to obtain drugs needed in emergency situations.

• Participates in contract negotiation and selection finding appropriate services and terms to support our mission.

• Oversees inspection processes across hospital departments, ambulatory clinics, contracted off‑site locations, and affiliated entities to support regulatory compliance, accreditation readiness, and consistent policy application. Reports inspection findings, corrective action plans, and compliance trend analysis to the P&T Committee.

• Oversees and manages pharmacy billing queues for high‑cost, high‑quantity, and high‑risk medications to ensure timely and accurate charge capture

• Acts in the absence of Director of Pharmacy, covering all duties including but not limited to those pertaining to operations and corporate responsibilities.