Key Account Manager, Southeast

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

 

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

 

About the role:

Reporting to the National Sales Director (NSD), you will be responsible for selling Convatec’s Surgical Cover Dressing & Negative Pressure Wound Therapy (NPWT) products which will drive market share increase within a designated Region. You will foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information in order to optimize business strategies and drive overall sales within the region.

Your key duties and responsibilities:

• Lead and manage impactful new business opportunities across the region
• Drive specific marketing campaigns for specialized products in the Surgical portfolio
• Plan and implement product in-service programs for Convatec products by analyzing territorial sales to target key customers. Report results of in-service program to the Regional Sales Managers and National Sales Director
• Collaborate with Territory Managers to ensure clinical and strategic best practices applied to deliver surgeon, hospital, and IDN conversions
• Execute marketing campaigns and lead generation strategies that result in increased customer acquisition, loyalty and conversion
• Drive actionable strategies & tactics within defined Region and connect with providers, patients, and consumers in a direct and meaningful way
• Develop and maintain action plans (i.e., weekly, monthly, quarterly, yearly) by analyzing Region performance, sales and reports to identify the needs of specific accounts and discuss issues with Regional Sales Manager or National Sales Director to help the organization achieve its annual sales goals
• Demonstrate a clear understanding of clinical evidence and articulate our evidence-based value proposition
• Demonstrate clinical understanding of targeted surgical procedures and product application
• Develop and cultivate KOL relationships
• Continually identify new opportunities through distributors and retailers for greater optimization and business impact
• Adhere to customer account policy and procedures and maintain compliance with all regulatory and clinical guidelines
• Train and mentor Territory Managers in the Region on products in Surgical portfolio and associated selling techniques
• Responsible for managing opportunities within identified key target accounts for the Area
• Attend national, regional, and local meetings as required. Represent Convatec in a professional manner at scheduled meetings
• Adhere to T&E Travel Policy, Company’s compliance policy and Standards of Business Conduct & Ethics including relevant industry Codes of Practice

Principal Contacts:

Hospitals, Operating Room, WOCNs, Surgeons, Cath Lab, Physician Office, Wound Care Clinics, US Marketing, NSDs/RSMs, Sales Leadership Team, Channel Management Team, Corporate/Strategic Accounts Team.
 

About you:

As a Surgical Sales Specialist (SSS), you know how to set clear goals, provide structured feedback/guidance, collaborate across a matrix organization, how to measure success, and drive accountability when needed. With your experience selling into acute facilities, you are an expert at building long-term, productive customer relationships while interacting with sur