Director, Enterprise Data Management and Quality

Director, Enteprise MDM and Data Quality

 

Great vacations begin with great employees! Combine your experience and sense of adventure by joining our exciting team of employees in Miami, Florida. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

As an Enterprise Master Data Management & Data Quality Director for Royal Caribbean, you will have responsibility for leading the implementation of our Master and Reference Data Management as well as the data quality programs. In addition, you will provide ongoing management and oversight for master and reference data in support of business needs.

You Will Be Responsible For

• Evaluate and drive data management processes (i.e., define best practices and processes to support efficiencies within customer, products, and vendor data management)
• Lead the strategy for multi-domain MDM solutions
• Lead the technical solution design and the development to create a single source of truth via the MDM solutions
• Identify and define the right strategies to integrate Master data with other operational systems to leverage the Master data more efficiently and effectively
• Track team’s progress, identify risks, issues and highlight to the project manager and leadership proactively
• Lead and grow a team of managers as well as MDM and DQ engineers and analysts
• Communicate the technical dependencies to the concerned teams and establish coordination for seamless implementation of the individual components
• Lead and manage the team on the MDM specific activities such as defining the cleansing rules, survivorship, match rules, etc.
• Collaborate with various technical teams and business users for development, QA, and production support for the MDM platform
• Drive the roadmap for Guest MDM modernization
• Drive the strategy and roadmap for other data entities MDM solutions e.g. Supplier, product etc.
• Ensure operational resiliency on MDM solutions
• Mature the data quality team and framework
• Expand data quality practices to all entities across the enterprise data platforms

Key Responsibilities

• Implement master data management standards, enforce data governance procedures and ensure data integrity across multiple platforms
• Manage data migration requirements and processes
• Help craft and execute enterprise MDM strategy
• Provide thought leadership and direction to the tech leads and developers
• Performs all other duties and special assignments as assigned
• Design, document and maintain data processes and flows across Master Data Management (MDM) and product lifecycle management (PLM) systems
• Assist with business process mapping, data modeling, data mapping, and data visualization for product-related data initiatives
• Develop and measure metrics-focused on data quality for Data Analytics and application integration
• Help evolve the enterprise data and analytics strategy and execute it within the DQ and MDM domains
• Collaborate with Data Governance, Data Engineering and other team to increase data quality across enterprise data platforms

Basic Qualifications

• BS/BA in Information Management, Computer/Information Science, Supply Chain, Business Administration, or other related fields; or equivalent experience
• 15+ years of Master Data Management and Data Quality experience, experience within a travel and tourism environment is preferred. Master Data Experience should include an expert level of understanding of Customer Master, Supplier Master, Product Master, Vendor Master, Products, spare parts etc.
• Exposure to data governance platform (Informatica, Collibra, Alation, etc.)

 

Qualifications:

• Bachelor Degree in Computer Science / Computer Engineering, Science or Business Administration
• Relevant technical and process certifications
• 10+ years leadership experience within IT Operations; at least 5 years as a Director
• Exceptional leadership skills, including the ability to supervise, lead, coach, motivate and work through others to achieve desired results
• Experience in project planning, implementation, and management of MDM and Data Quality technology

Knowledge and Skills:

Must be able to perform complex tasks and handle multiple priorities, and can perform exceptionally under high stress conditions. Ability to demonstrate a thorough understanding of Active Directory management, Group Policy, Deployment tools, Telecom systems, and Windows Server technology.

• Engaging person that builds relationships based on trust and delive