Senior Configuration Quality Assurance Analyst

Central Coast Salary Range: $117,904 - $176,857 annually

Job Summary

The Senior Configuration Quality Assurance (QA) Analyst plays a critical role in evaluating, planning, and testing configuration changes within CenCal Health’s core business systems, including the Cognizant QNXT product suite. This position ensures that system configurations meet both business objectives and regulatory standards through close collaboration with internal teams and external vendor partners. Key responsibilities include developing and managing test plan strategies, designing and executing test scenarios, tracking and reporting testing progress, and documenting results. The analyst will also validate system modifications ahead of new process rollouts and maintain a database of identified defects. Additionally, this role involves analyzing and optimizing the testing tool’s configuration to ensure effective setup and performance. Success in this position requires deep knowledge of healthcare enterprise systems, strong analytical and problem-solving abilities, and the capacity to thrive in a dynamic, fast-paced environment.

Duties and Responsibilities

System Configuration Testing

• Design and manage testing timelines, processes, and QA best practices to support high-quality system configurations.

• Conduct comprehensive testing and maintenance of core systems to uphold business processes and ensure data integrity.

• Develop detailed test plans, execute test cases, and document outcomes to support traceability and accountability.

• Lead test plan review sessions with configuration teams and business stakeholders to align expectations and deliverables.

• Identify, replicate, and report system defects; verify fixes to maintain ongoing system reliability.

• Participate in post-production reviews to assess system performance and identify opportunities for improvement.

• Translate user and business requirements into structured testing plans that support organizational needs.

• Troubleshoot and resolve configuration-related issues to optimize performance and system functionality.

• Assess the need for testing tools, generate test data, and lead efforts to implement and configure relevant solutions.

• Create and manage performance test plans, test cases, and testing scripts for various system components.

• Continuously develop and refine testing scenarios for systems including but not limited to QNXT and MHK.

• Support the implementation of change and release management procedures for smooth transitions and upgrades.

• Work in collaboration with ITS to address defects related to integration and user testing scenarios.

• Produce and maintain comprehensive documentation for all business configuration applications.

• Establish and enforce policies and procedures to guide and support consistent business configurations.

• Partner with vendor and implementation teams on complex configuration changes during system rollouts.

• Build and maintain a robust internal knowledge base of configuration rules, test plans, templates, and scenarios to reduce long-term vendor dependency.

• Demonstrate subject matter expertise across key QNXT modules, including module integration.

• Provide guidance and recommend best practices for effective system configuration testing.

• Review functional design documents and business requirements to ensure strong quality controls are