Senior Analyst, Media & Business Intelligence

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Job Overview
This role guides the business through analysis of quantitative and qualitative data to support informed decision-making. It manages the design and development of reporting structures and interfaces for standardized cross-functional reports. The role differentiates by creating customer-centric solutions using data analysis, business acumen, creativity, and effective communication. Success is measured by the ability to deliver actionable insights and clear data visualizations to diverse audiences including leadership and finance. The work impacts organizational performance by improving customer experience and enabling strategic business initiatives through data-driven insights.

Job Responsibilities:

• Support analytic needs by integrating data from multiple sources to inform business strategies
• Create comprehensive dashboards combining diverse data sets for senior management presentations
• Lead insight generation from data to develop strategies enhancing customer experience and business performance
• Engage early in enterprise projects to define and incorporate reporting requirements into system design
• Analyze sales, call center, partner, and financial performance to support operational decision-making
• Present analysis and strategic recommendations to senior management through verbal and written communication
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Business, Statistics or similar degree (Required)
• 4-7 years Experience with business intelligence tools (e.g.Business Objects, Cognos, Hyperion, etc.). (Required)
• 4-7 years Experience in reporting & analyzing performance & data visualization (Tableau; PowerBI) (Required)
• 4-7 years Experience in advanced analytics, which include SQL/ETL of complex datasets, competitive analysis, quantitative analysis & research. (Required)

Knowledge, Skills and Abilities:

• Business Acumen (Required)
• Dashboard Development (Required)
• Data Analysis (Required)
• Data Visualization (Required)
• Managing Ambiguity (Required)
• People Management (Required)
• SQL Databases (Required)
• Stakeholder Management (Required)
• Strategic Thinking (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $114,540 - $206,655

National Base Pay Range: $99,600 - $179,700

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ364882&paradox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.