Security Officer - Lead

It's more than a career, it's a calling

MO-SSM Health St. Joseph Hospital - St. Charles

Worker Type:

Regular

Job Highlights:

• Department: Security
• Schedule: Full Time, Night Shift
• Starting Pay: $18.00 (Offers are based on years of experience and equity for this role.)
• Shift Differentials: Available for evening, night, weekend, and additional shifts
• Location: St. Joseph's Hospital - Wentzville, MO

Our Culture

At SSM Health, we bring together and cultivate exceptional people. When our employees thrive, so does our healing Mission. SSM Health is committed to creating a partnership with employees. We ask our employees to actively engage and participate in decisions that impact on their work. We celebrate together and recognize those people who help us deliver an exceptional experience.

At SSM Health, we take pride in providing exceptional healthcare services to our community. As a Security team member, you will play a crucial role in ensuring the safety and well-being of our patients, staff, and visitors. Your responsibilities will include maintaining a secure environment, monitoring surveillance systems, and promptly responding to any security incidents.

If you have a passion for security and are committed to making a difference in people's lives, we would love to hear from you. This is an excellent opportunity to join a reputable healthcare organization that values its employees and provides a supportive work environment.

Our Opportunities

SSM Health offers competitive compensation. In addition, relevant work experience will be factored into your offer. Comprehensive Benefits Package

• Medical, Dental, Vision, Life
• Income based medical insurance premium discounts
• HSA/FSA options
• Short and Long-Term Disability
• Generous PTO
• 403b/401k retirement plans
• Daily Pay: Access your pay when you need it!
• Offering a $3k sign on bonus

*Sign on bonuses are for external qualified candidates.  Internal candidates, please check with your recruiter to see what options are available for you.**

Job Summary:

Provides a reasonably safe and secure environment by providing security services for the staff, patients and premises as well as be first responders to urgent facility matters. Provides direction and guidance to those officers that are on their shift acting as both a mentor and role model for junior officers.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Assists with training of new staff . Coaches trains and mentors all staff. Champions diversity by demonstrating respect, encouraging learning, and proactively supporting diversity in team building and customer interactions.
• The lead officer is the first escalation in chain of command while on duty. Uses discretion to escalate issues further if they are unable to resolve. Responsible for staff scheduling and other administrative duties.
• Ensures all shift duties and operations are assigned and completed. Conducts various investigations as needed. Completes reports, follows up on investigations or assigns to others in a timely manner, ensuring follow through and proper communication. Prioritizes duties and requests for service, while providing for the safety and security of all persons and property.
• Reviews statistical reports, summaries and other reports to monitor shift activities/trends. Assist with reviewing and updating security policies and emergency plans and participating in emergency exercises and drills.
• Promotes visitor and employee safety by providing door checks, detecting lighting deficiencies, confirming proper operation of elevators and other equipment, assisting with disruptive individuals, etc. Provides extra attention and monitors matters with security sensitive, or heightened security concerns.
• Ensures and work towards continuous compliance with accreditation standards, as well as federal and state laws. Examples include compliance with agencies such as The Joint Commission, Centers for Medicare and Medicaid Services, and the Occupational Safety and Health Administration.
• Provides professional customer service when dealing with complex and dynamic situations when approached by staff or clients. Assist with problems solving, provide customer assistance monitor safety and respond to complaints and utilizes a proactive approach to identifying safety and security hazards by communicating with clinical staff and leadership.
• Assist law enforcement, corrections and other officials, when necessary, while ensuring compliance and recognition of patient’s rights.
• Troubleshoots access control, alarm, and video management system issues