We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.

If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.

The Operations Control Center is looking for a night shift Operations Coordinator to support 24x7x365 overwatch of Cruise Autonomous Vehicle “AV” Operations. In this role, you will provide oversight of all potential issues or disruptions that may impact the fleet and ensure the correct response actions are initiated. You will use various tools, technology, and intelligence to coordinate a diverse set of operations team members. In addition, you will consolidate operational data and information into concise shift summaries and briefings for leadership and commercial operations review.

What you’ll be doing:

• Provide watch to the entire Cruise autonomous vehicle “AV” fleet through a combination of direct monitoring and connecting with several functions that interact with the fleet and customers (AV Operations, Remote Assistance, Customer Support, Global Security, etc.)

• Assist in compiling the daily operational plan; identify, escalate, and suggest plan modification for constraints as they arise

• Monitor operational execution relative to daily plan, consolidating operational information into clear and concise shift summaries and briefings for leadership and commercial operations review

• Gather information and incident facts to document non-nominal events

• Serve as an information hub for market operations

What you must have:

• Bachelors degree and 5+ years of relevant work experience

• Ability to act as a leader in high pressure situations

• Experience using multiple software applications simultaneously (software multi-tasking)

• Exceptional attention to detail

• Excellent written and verbal communication along with the ability to coordinate and work with many different organizations and team members

Bonus points!

• Experience in start-up or tech companies

• Experience working in the autonomous vehicle industry

• Experience supporting rapidly scaling organizations

• Experience in an OCC or similar environment 

 

The salary range for this position is $78,300 - 115,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.

Why Cruise?

• Our benefits are here to support the whole you:
• Medical / dental / vision, AD+D and life insurance
• Subsidized mental health benefits
• One Medical membership
• Flexible Spending Account 
• Monthly wellness stipend
• 401(k) match 
• Paid time off: vacation, sick, public health emergency, jury duty, bereavement and company holidays. 
• Paid parental, family care and medical leave
• Family care benefits: fertility benefits, Dependent Care Flexible Spending Account (subsidized by Cruise).
• Non-remote employees: Pre-tax Commuter Benefit Plan, healthy meals and snacks 
• CruiseFlex - a working policy for US-Based Cruisers that lets you and your manager find what working style is best for you, whether it’s primarily in-person, primarily at home or a combination of home and in-office time.

• We’re Integrated
• Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.

• We’re Funded
• GM, Honda, Microsoft, T. Rowe Price & Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.

• We’re Independent
• We ha