Jobs and Careers

Operations & Project Coordination Administrator (JRLP)

BruntWork

UKRemotefull_timeVerifiedPosted 1 Sept 2025

About the role

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Job Type: Full-time

Responsibilities:
● Monitor and manage client touchpoints throughout the entire project
lifecycle from initial consultation to project completion
● Maintain real-time job costing and project tracking, providing weekly
(moving toward daily) updates on project profitability and progress
● Coordinate between sales, estimation, operations, and field teams to
ensure smooth handovers and communication
● Follow up on pending quotes within 24-48 hours to maximize
conversion rates and ensure clients have everything needed to accept
proposals
● Support operations manager with project scheduling and resource
coordination by providing accurate, up-to-date project status
information
● Document all processes and systems to create a comprehensive
operational blueprint
● Manage communication bottlenecks and reduce reactive “where is
my...” inquiries from clients
● Conduct quality control and job auditing to ensure projects meet
company standards
● Track and report on key performance indicators including quote
follow-up times and project profitability metrics

Scope:

● Full-time position supporting a growing landscaping company with
multiple concurrent projects
● Primary focus on administrative and coordination tasks rather than
field operations
● Will work closely with operations manager, sales team, and field crews
● Responsible for implementing and maintaining systems during
company’s transition to new job management platform
● Expected to reduce owner involvement in day-to-day operational
touchpoints
● Role designed to scale with company growth and may evolve to
include additional responsibilities

Requirements

Requirements:
● Strong experience with job management software (currently using
Tradify, transitioning to new platform)
● Excellent communication skills with ability to manage multiple
stakeholder relationships
● Detail-oriented with strong organizational and time management
abilities
● Experience in construction, landscaping, or trades industry preferred
● Proficiency in creating and maintaining documentation and standard
operating procedures
● Ability to work in a fast-paced environment while maintaining accuracy
● Understanding of project costing, budgeting, and financial tracking
● Comfortable with technology and learning new software platforms