Associate Director, Financial Aid

Job Title

Associate Director, Financial Aid

Agency

Texas A&M University

Department

Scholarships And Financial Aid

Proposed Minimum Salary

$6,666.67 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

What We Want

Scholarships & Financial Aid is seeking an Associate Director to lead the Military Education Benefits team. This includes oversight of federal, state, and institutional programs such as the GI Bill®, Hazlewood Act, and Gates-Adams Texas Armed Services Scholarship Program funded by the Higher Education Coordinating Board. The role emphasizes regulatory compliance, program integrity, and efficient service delivery to military-affiliated students. The Associate Director leads the Military Benefits Processing team in strategic planning, program development, and personnel management, ensuring alignment with departmental goals and student success. The ideal candidate is a collaborative leader with extensive experience in higher education or complex organizational environments, skilled in strategic planning, regulatory compliance, and process optimization to advance institutional goals and deliver exceptional support to military-affiliated students.

Who We Are

The mission of Scholarships & Financial Aid is to provide students and their families with the financial information, resources, and support needed to attend Texas A&M University. We offer a wide range of financial assistance programs, including grants, student loans, work-study employment, military education benefits, athletic aid coordination, and short-term and emergency tuition loans. Our office administers aid and military education benefits for students at Texas A&M’s College Station, Galveston, McAllen, School of Law, and Health Science Center campuses—disbursing over $1 billion in financial assistance during the last academic year.

What You Need to Know

Salary: $80,000.00/annually

Cover Letter & Resume: A cover letter and resume are strongly recommended

Other Requirements: 

• Occasional travel.

• May be asked to work weekends, holidays, and outside regular business hours during peak periods.

• Must comply with Texas A&M System Policy 07.02 Texas Higher Education Fair Lending Practices.

• Must be in good standing on all Federal Student Loans. The U.S. Dept. of Education will not grant access to student loan data for any individual who is in default status. Access to such information is a necessity for this position. Must be able to rectify default status within three months of employment. Good standing must be maintained for continued employment.

Essential Duties/Tasks

LEADERSHIP AND MANAGEMENT:

• Supervises and directs military education benefits staff in processing and record management.

• Oversees certification of federal, state, and institutional military education benefits.

• Provides leadership in developing new programs and services for military-affiliated students.

• Establishes long- and short-term goals for the Military Benefits Processing team.

• Serves as a resource for students and families seeking military education benefits information.

ELECTRONIC SERVICES AND BUSINESS PROCESS MANAGEMENT:

• Collaborates with the Director to identify and implement process improvements for efficiency and accuracy.

• Evaluates and enhances electronic systems and web services related to military benefits.

• Coordinates with IT and other departments to ensure system integration and efficiency.

• Researches best practices in military benefits processing and applies them to TAMU operations.

ADMINISTRATION:

• Supports strategic initiatives and directives from university leadership including the initiative to become the number one veteran serving institution.

• Ensures compliance with laws, regulations, and institutional policies.

• Assists with personnel management, policy development, and strategic planning.

• Oversees communicat