U-Box Sales Agent - Full Time Remote

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

U-Haul is seeking driven individuals who embrace challenges and excel at connecting products and services with customer needs. Every inbound call is an opportunity to actively listen, provide excellent service, and make a lasting impact during what can be a stressful time for customers. U-Box Sales Agents work within defined guidelines, including following a script and advisories, to facilitate a seamless and efficient Reservation process and Customer journey. 

 

Compensation: 

$17-20/hour ($14.50 hourly base wage plus discretionary sales bonus, per Reservation. Note: Hourly base wage may be higher, depending on state or local minimum wage laws). 

 

Exclusive U-Haul Benefits Designed for Your Success: 

• Career Growth & Development: Unlock your potential with on-the-job training and free online courses at U-Haul University – grow professionally while building a rewarding career. 

• Comprehensive Health & Wellness Benefits (for eligible candidates): Enjoy full medical coverage, prescription plans, 24/7 access to a physician for your children, virtual doctor visits, along with dental and vision plans to keep you and your family healthy. 

• Wellness Reimbursement Programs (for eligible candidates): Take care of yourself with reimbursements for gym memberships, Weight Watchers, registered dietician services, and the Mindset App. 

• Financial Wellness & Protection: Secure your financial future with U-Haul Federal Credit Union membership, Dave Ramsey’s SmartDollar Program, tuition reimbursement, plus MetLife auto, home, and life insurance, LifeLock identity theft protection, and business travel insurance. 

• Plans for Your Future: Build wealth with our Employee Stock Ownership Plan (ESOP) and take advantage of our 401 (k) savings plan for a comfortable retirement. 

 

Job Requirements: 

• Must be able to commit to and work 40 hours per week on Monday, Thursday, Friday, Saturday, and Sunday. Available shifts are 8:00 AM – 4:30 PM Arizona time, or 11:30 AM – 8:00 PM, Arizona time. 

• Must be able to work at least one 8-hour shift on a weekend day per week, with priority given to Candidates able to work both weekend days.  

• Availability to work on holidays is required to provide continuous support for customers year-round. On these holidays, you may be asked to adjust your schedule beyond your usual availability to meet business needs. 

 

Initial Education/Training: 

Our paid, dynamic four-week training program is designed to quickly build on your existing skills and prepare you to independently assist U-Haul customers. The program combines instructor-led discussions, role-playing, interactive games, simulations, videos, and e-learning modules through U-Haul University. Our instructors, who bring real-world experience from the front lines, will guide and support you every step of the way, ensuring you’re ready to confidently handle customer calls starting in your first week. 

 

Minimum Experience: 

• One year Customer Service or Sales experience in a retail setting/environment.  

• Exceptional interpersonal and communication skills, with a clear, articulate speaking voice, strong verbal communication, and a keen abili