Executive Director Strategic Business Development

Executive Director Strategic Business Development

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. 

Job Responsibilities

Job Description

- Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering

- Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements

- Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset

- Analyzes industry activity and develops an annual business plan for market segments and assigned accounts. Participates with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Reviews and updates business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required.

- Proactively focused on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline.

- Develops account strategies for all appropriate clients. Anticipates and identifies client challenges, real and perceived, and partners with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures.

- Accountable for providing strategic direction and customer insightsinto proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing /deal structure, etc.

- Expands customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilizes strategic thinking to drive significant growth and acts as an intermediary between the customer and technical and operational teams.

- Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication.

- Maintains up-to-date and accurate records within the salesforce.com database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications.

- Maintains current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al)to serve as a basis for providing “value added” expanded Company services to all appropriate clients.

- Maintains professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business.

- Participates in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed.

- Actively participates at professional meetings and conventions as appropriate.