Auto Shield Administrative Assistant

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. 

 

We lead with innovation, technology, and a promise to deliver an exceptional experience every time. 

• And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. 

 

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

 

Compensation: 23.00/hr

 

What You’ll Do:

• Greet customers, answer phone calls, and provide outstanding customer service
• Schedule appointments for products purchased
• Open Repair Orders for the next day's appointments
• Close Repair Orders for completed appointments
• Check in customer vehicles as necessary
• Check out rental vehicles as necessary
• Dispatch Porters to retrieve customer vehicles
• Perform miscellaneous administrative duties as assigned
• Embrace and exhibit Walser CORE values.
• All other duties, tasks and/or projects as assigned.
• Uphold Walser’s Core Values:Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:

• Must have customer service skills, including great phone etiquette
• Must have a thorough understanding of computers, including Microsoft Outlook, Word, and Excel
• Ability to multi-task, prioritize, and meet frequent deadlines for scheduled and unscheduled tasks
• Must have the ability to address and resolve problems
• Preferred Qualifications
• Tekion software knowledge helpful
• 1 year of administrative experience helpful
• Previous administrative experience in an auto shop environment helpful

What’s In It For You? 

• Medical, Dental, Vision coverage & HSA/FSA (Includes Blue Cross Blue Shield coverage) 

• Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away 

• Career Growth & Opportunity for Advancement 
  We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career. 

• Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses. 

• Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits. 

• Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match. 

• Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us. 

• Employee Discounts: Enjoy exclusive employee discounts across products and services. 

• Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser. 

• Community Involvement 
  Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve. 

• Employee Assistance Program (EAP) – Support for personal and professional challenges 

• Referral Program – Earn referral bonuses for referring talented candidates 

 

Apply today and help drive operational excellence at Walser Automotive Group!

 

Reasonable