Sr. Project Lead, Alignment Experience

Overview

Chick-fil-A’s cornerstone experiences NEXT and Regional Planning Meetings (RPM) are leading priorities for the business setting strategic direction for the future while ensuring organizational alignment amid expansive growth and an ever-changing business environment. This team partners with senior leaders across the business to align initiatives around organizational strategy that delivers meaningful outcomes for Customers, Restaurants, and the business.

Alignment within Chick-fil-A’s Support Center and Franchisees (Operators) is essential to our continued success and requires focused leadership in critical workstreams to design and execute Chick-fil-A’s annual meeting (NEXT) as well as the annual Operator planning-focused event, Regional Planning Meetings.

 

A role on the team would provide a fast-paced environment with high Operator-facing impact. The role would require a strong ability to develop relationships across the organization to ensure strategic alignment and ensure our Operators are prepared and inspired for the year ahead. The role would support the development of the Regional Planning Meetings and our annual leadership conference, NEXT. The role necessitates working with key leaders and content owners to ensure our audiences have the clarity and confidence needed to succeed in the year ahead.

 

This role requires a strong, proactive project leader who actively pursues solutions to challenges and collaborates with others to meet deadlines. The ideal candidate thrives with autonomy and strong ability to lead cross-functional teams and work.

 

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

 

Responsibilities

• Recommend and build a strategic roadmap for alignment events including owning complex timelines and deliverables.
• Manage staff and key partnerships to execute alignment events.
• Provide leadership for the experience team and vendors including setting agenda topics, preparing pre-read documents, and oversee follow up for all elements discussed.
• Responsible for managing development of space layouts across formats to ensure collaborative workshop environment.
• Project manage day-to-day development of key formats platforms for RPM and NEXT.
• Lead onsite execution of experience elements.
• Align organizational leaders on project scope, sequencing, and planning for alignment events.
• Build and manage project plans/timelines using Smartsheet for self-managed projects and team projects.
• Ensure coordination of staff across departments for experience environments. 
• Partner with Program Lead to benchmark industry events to drive innovation and relevancy for Operators. 
• Develop PowerPoint presentations and various written communications to provide an overview of the experience for RPM and NEXT.
• Coordinate planning & ongoing budget tracking for all experiences related environments at NEXT and RPM.

Minimum Qualifications

• 3 or more years in event management and project management work.
• Ability to work collaboratively at all levels to influence and align stakeholders and leaders throughout the organization.
• Experience with Event Management and managing vendor partners in large scale events.

Preferred Qualifications

• Programming Experience managing complex cross-functional work.
• Strong interpersonal relationship skills
• Ability to lead a cross functional team towards a common goal.
• Event and Production Management knowledge
• Skilled at problem solving and conflict management.
• Strong Communication skills including verbal, written and presentation.
• Highly organized and possess strong analytical & problem-solving skills.Ability to prioritize and manage multiple projects.
• Ability to thrive in a fast-paced, cross-functional environment.
• Proactive and responsive in a flexible environment.
• Ability to take initiative, recognize needs, and act without prompting from supervisor.

Minimum Years of Experience

3

Travel Requirements

10%

Required Level of Education

Bachelor's Degree