Wyndham Hotels & Resorts is now seeking a Revenue Management Specialist EMEA to join our team in Eurasia

Job Summary

The Revenue Management Analyst EMEA position’s primary purpose is to serve participating hotels and assist the Revenue Manager/Director by monitoring for compliance to established Revenue Management Policies and Best Practices. 

The Revenue Management Analyst assists in maximizing room revenue and growing the RevPAR Index (market share) for each hotel in a portfolio. Key hotel Team Members with whom the Revenue Specialist will interact, include General Manager, Director of Sales, Revenue Manager, and/or Front Office Manager. Other key Revenue Management stakeholders may include Central Revenue Management Team Members, management company representatives, and other Commercial Services Team Members.

The Revenue Management Analyst will be responsible for achieving three primary accomplishments:

1. a trusting relationship with the hotel teams and other key revenue management stakeholders

2. an appropriate Revenue Management strategy, including pricing, for all portfolio hotels

3. an alignment with the hotel teams and other key revenue management stakeholders on Revenue Management strategy and pricing.

This will be accomplished by and not limited to: Audits of existing systems, analyzing, managing, and maintaining rates & rate codes in, CRS, GDS, Lanyon,  Property PMS, and connected channels

Complexity

• Decision-making authority is at a medium level, although it does facilitate the process for supported hotels and it also increases in specific cases.
• Work consists of routine tasks, processes, or operations. The employee selects and applies several clearly prescribed, standard policies and procedures. Requires choosing between a few clear choices or discussing them with a supervisor to solve problems.
• Problems generally involve the selection of standard procedures, organizing work, and checking results.  Answers are usually found by selecting from specific choices defined in standard work policies or procedures.
• Work requires active involvement in projects that result in new ideas or methods. Improved methods generally affect the hotel’s bottom-line performance and immediate department. Alternative courses of action may require Supervisor approval.
• Serves as a project team member working to achieve defined goals.
• Require regular contact with property designated contacts; interaction within the department and periodic contacts with other departments, supplying or seeking information on specialized matters.
• Involves supervisory responsibilities.

Scope/Financial Responsibility

• The position has a revenue impact as it relates to ensuring that Brand Standards, Revenue Management Policies, and Best Practices are adhered to. All these are designed to increase market share, generate incremental revenues, customer loyalty, and increase brand awareness for properties while minimizing opportunity costs of not having adequate rates and inventory available for sale across various channels.

Abilities/Key Competencies/Skills

• Must be able to convey information and ideas clearly, both in oral and written communications.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to work well in stressful situations, including the ability to handle property(s) questions and concerns with satisfactory results.
• Must be able to work on multiple tasks.
• Must be able to show initiative in job performance, including anticipating, preventing, identifying and solving