Continuum of Care Specialist -HMIS Data & Performance

Posting number: 04051

Department: County Administration

Job classification: Continuum of Care Specialist

Posting type: Open

Categories: Community Services, Community and Social Services

Summary

The Continuum of Care Specialist will work with the CoC Planning staff in the performance monitoring, evaluation and technical support of homeless prevention, diversion, and outreach programs, crisis housing services, and short and long-term housing and services that receive federal, state, or local Continuum of Care, Emergency Solutions Grant, or other homeless funding. The Continuum of Care Specialist will plan and implement meetings and analyze performance data as well as participate in Continuum of Care activities throughout the year.

The Continuum of Care Specialist is part of a team that is responsible for: Program Performance Monitoring, Evaluation & Technical Support, Systems Level Monitoring & Performance Evaluation, Coalition Meetings & Trainings, New Agency on-boarding, Policy Updates, Special population initiatives and CoC related activities.

An employee in this class performs a variety of duties that requires advanced knowledge in social work, specifically homelessness, Continuum of Care (CoC) practices, and HUD policies and procedures. Work involves the provision of both direct and indirect services to clients, stakeholders, community, and county staff. The position exercises discretion and independent judgment; representative inquiries may involve giving guidance to resolve issues or influence the resource planning process.  Work is performed under minimal supervision and is subject to review and evaluation through conferences, post-audits, personal inspections, written reports, and public acceptance.

Examples of duties

DUTIES AND RESPONSIBILTIES

Essential duties and responsibilities include, but are not limited to:

HMIS Data & Performance

This position focuses on ensuring data quality, supporting system performance measurement, and strengthening the use of HMIS data to drive decision-making and HUD compliance across the Continuum of Care.

Key Responsibilities:

• Monitor HMIS data quality across CoC-funded providers and participating agencies, including:
   · Data completeness, timeliness, and accuracy
   · Run and distribute routine data quality reports (weekly, monthly)
• Identify data quality issues, trends, and gaps and work with providers to resolve them
• Support compliance with HUD HMIS Data Standards and CoC reporting requirements
• Assist with preparation and validation of federal reporting, including:
   · System Performance Measures (SPMs)
   · Longitudinal Systems Analysis (LSA)
   · Annual Homeless Assessment Report (AHAR)
• Review Annual Performance Report (APR) and CAPER data for accuracy and alignment with HMIS records
• Track and monitor CoC system performance metrics, including:
   · Length of time homeless
   · Returns to homelessness
   · Exits to permanent housing
   · Income and employment outcomes
• Provide validated data sets and reports to Planning Manager and CoC leadership to support system analysis
• Develop and maintain dashboards and reports for internal and external stakeholders
• Translate HMIS data into clear, actionable insights for providers, committees, and leadership
• Provide data-focused technical assistance to providers, including:
   · HMIS data entry standards
   · Data quality improvement strategies
   · Understanding system performance measures
• Support HMIS Lead in delivering training and developing user guidance materials
• Assist with data validation and monitoring activities, including identifying discrepancies and performance risks
• Collaborate with Planning and System Improvement staff to align data with system performance and improvement efforts
• Maintain documentation of data quality issues, resolutions, and trends
• Other relevant duties as assigned

Qualifications

• Master’s degree in Social Work, OR
• Bachelor’s degree in Social Work-Child Welfare Collaborative, OR
• Bachelor’s degree from an accredited school of social work and one (1) year of directly related experience, OR
• Master’s degree in counseling from an accredited college/university in a human services field and one (1) year directly related experience, OR

• Bachelor’s degree in a human service field from an accredited college/univers