Senior Manager, Direct to Consumer Supply Chain

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

We are seeking a dynamic and experienced Senior Manager of Direct to Consumer Supply Chain to join our team in El Segundo, CA.  The ideal candidate will bring at least 10 years of experience in Supply Chain management, specifically within direct-to-consumer channels, and will have a proven track record of managing fast-paced, high-impact projects.  You should be highly analytical, with the ability to derive complex scenarios, pricing models, and service strategies, while delivering actionable insights through compelling presentations to various stakeholders, including executive leadership.  Continuous interaction and joint work to align and improve DTC business process within Supply Chain and with other business functions including Commercial, Finance, IT among others, is a core part of the scope of this position.

This is an exciting opportunity for an individual with a consulting background or experience working in fast-paced environments, with deep knowledge of supply chains, process improvements, and distribution center operations. You will play a critical role in optimizing our supply chain operations to drive business performance and customer satisfaction.

What Your Impact Will Be: 

• Supply Chain Strategy: Lead the development and execution of direct-to-consumer supply chain strategies that align with company goals, ensuring scalability and efficiency.
• Project Management: Manage and deliver multiple projects simultaneously, meeting deadlines and achieving results within budget while managing resources and stakeholders effectively.
• Data Analysis: Utilize advanced Excel skills to develop and analyze scenario, pricing, and service models. Derive insights from data to improve operational efficiency and cost-effectiveness.
• Business Process Mapping and Improvement: Identify opportunities for process optimization across the supply chain, from inventory management to last-mile delivery. Work closely with other areas within the Supply Chain (Logistics, Planning, Procurement, Compliance) and with other areas in the business process such as Commercial, Finance, IT, Legal and also with external vendors to implement improvements.
• Presentation and Reporting: Create compelling presentations that clearly communicate complex data and strategies to various audiences, including senior executives and key stakeholders.
• Consulting Expertise: Leverage experience from prior consulting work to analyze supply chain challenges, identify solutions, and implement best practices across the organization.
• Cross-Functional Collaboration: Work closely with departments such as Operations, Marketing, Sales, and IT to develop improvements and reach alignment on goals, manage expectations, and drive improvements that impact the customer experience.
• Vendor & Distribution Center Management: Manage relationships with internal and third-party vendors and oversee operations of distribution centers, ensuring timely deliveries, operational efficiency and maintaining high service levels.

Qualifications

What We’re Looking For:

• Minimum of 10 years supply chain management with several of these years being direct experience in direct-to-consumer models.
• Strong background in project management, with the ability to juggle multiple initiatives and deadlines.
• Exceptional analytical skills, with proficiency in Excel for building and analyzing pricing models, scenario simulations, and service optimization.
• Proven ability to create impactful presentations for diverse audiences, including executives and cross-functional teams.
• Experience with process improvement and distribution center management, ideally with prior experience in a consulting role.
• Strong communication and interpersonal skills to effectively work with cross-functional teams and external partners.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Familiarity with supply chain software and tools; advanced knowledge of ERP systems is a plus.
• Bachelor’s