Senior Digital Marketing Strategist (Product Owner, Patient Digital Experience)
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are seeking a highly motivated and experienced individual to join our digital experience team as a Senior Digital Marketing Strategist leading the advancement of our patient digital experience to meet patient needs and improve marketing outcomes. This role combines the strategic vision and roadmap responsibilities of a Product Manager with the tactical execution and backlog management of a Product Owner. The ideal candidate will have a strong background in digital marketing strategy, digital experience management, agile methodologies, and a passion for delivering high-quality innovative experiences that meet customer needs and deliver business outcomes.Open to remote within the US for qualified candidates, however strong preference for Operational Headquarters in Minneapolis.
Key Responsibilities:
Strategic Vision and Roadmap:
Manage a roadmap for advancing patient experiences and capabilities aligned to stakeholder needs and long-term vision.
Define and communicate the patient experience product goals, objectives, and plans to stakeholders.
Create and manage audience personas and journey maps to ensure products meet customer needs.
Advance a long-term strategy for the transformation of patient experience in partnership with stakeholders and cross functional teams.
Backlog Management:
Prioritize initiatives in the product backlog in partnership with stakeholders.
Define the definition of done and acceptance criteria for product features.
Ensure the product backlog is well-groomed and reflects the strategic priorities.
Release Planning:
Develop and maintain a release vision and roadmap.
Define product and sprint goals in collaboration with the development team.
Ensure successful delivery of product releases that meet customer expectations.
Stakeholder Collaboration:
Work closely with cross-functional teams, including development, design, marketing, and analytics.
Communicate product vision, goals, and progress to stakeholders.
Gather and incorporate feedback from stakeholders to improve product offerings.
Lead a cross-functional team to develop the patient experience.
Consult on operating unit and regional execution of the patient experience.
Validate effectiveness and optimize patient experience.
Performance Monitoring:
Monitor and analyze product performance metrics.
Identify opportunities for improvement and implement changes to enhance product quality and customer satisfaction.
Conduct regular reviews of product performance and make data-driven decisions.
Leadership of Cross-Functional Team:
GCCM Digital Experience Team
Operating Unit Marketing and MarCom
Global Region Multichannel Marketing & Innovation (MMI)
Global IT
Skills:
Strong analytical and problem-solving skills.
Digital strategy planning and implementation experience.
Patient & caregiver digital strategy planning and implementation experience.
Operating unit & regional digital strategy planning and implementation experience.
Cross-functional team leadership experience.
Development road mapping & agile experience.
Digital experience analytics planning & analysis experience.
Proven experience as a Product Manager and/or Product Owner with strong understanding of agile methodologies and product management best practices.
Excellent communication and collaboration skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Minimum Requirements:
Requires a Bachelor's degree and minimum of 7 years of experience in digital marketing, or advanced degree with a minimum of 5 years experience in digital marketing.
Preferred Qualifications:
Degree in Business, Marketing, Computer Science
Experience in Med Tech or Healthcare Industry.
Certification in Product Management or Agile methodologies (
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