Sr. Software Development Engineer, Coaching

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role The Coaching team builds Highspot’s personalized coaching capabilities. We deliver an AI-enhanced platform that integrates multiple data points to create differentiated value for our customers. We are looking for a Senior Software Engineer to bring their creativity and experience to help us build software with a spark of magic. As a senior engineer, you will lead the design and development of core coaching features, working closely with Product Management and Design. Our ideal candidate has experience building and maintaining large-scale web applications, strong communication skills, and a proven ability to mentor and guide other engineers through complex, impactful technology changes.

What You'll Do

• Design, develop, and maintain high-quality, scalable, and user-centric web applications using modern front-end technologies.
• Partner effectively with Product Management and UX design teams to translate ideas, specifications, and comps into fully functional, accessible, and high-quality user experiences.
• Architect and build the front-end infrastructure for our products, ensuring a seamless, responsive, and intuitive user experience.
• Mentor and guide team members through constructive code reviews and by championing software development best practices. 
• You will take on the role of a technology leader, guiding our most challenging cross-functional projects to success.
• Resolve major customer technical issues in production, and contribute to comprehensive documentation

Your Background

• 5+ years of experience building and maintaining large-scale web applications serving users globally, ideally leveraging React and TypeScript.
• Deep expertise in core web technologies (HTML, CSS, JS, HTTP) and the broader web platform, including performance, security, and accessibility.
• Proven ability to deconstruct complex problems and drive solutions that balance customer needs with technical constraints. 
• Strong communication skills with a track record of influencing key technology decisions across a large organization.
• Demonstrated ability to effectively collaborate with cross-functional teams, including designers, product managers, and other developers, to develop and deliver high-quality applications
• An entrepreneurial spirit: you’re agile, creative, resourceful, and tenacious as you solve problems and achieve team and company goals

Nice To Have

• Experience with back-end technologies, including server-side languages (e.g., Ruby, Java) and NoSQL databases (e.g., MongoDB).
• Experience building and shipping AI/LLM-based products that leverage models (e.g., via APIs from cloud providers, or open-source models) to deliver tangible customer value.
• Experience designing and implementing systems for evaluating LLM performance, including setting up infrastructure for running evaluations, tracking metrics (e.g., accuracy, relevance, latency), and iterating on prompts.
• Experience in containerisation and deployment technologies - Docker/CI/Kubernetes.

Base salary range: $166,000 - $272,000Employees are eligible to receive stock options and may also receive other forms of compensation.
The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benef