Senior APIM / CXI Engineer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location

This is a Hybrid role either in Nashville TN or Columbus OH

About the job you're considering

The Senior APIM / CXI Engineer Lead is responsible for designing, building, and governing API and experience integration platforms that enable consistent, secure, and scalable customer and partner experiences. This role combines hands-on engineering, platform ownership, and technical leadership, serving as a bridge between backend systems, digital channels, and customer experience platforms.

Your Role

•     Lead the design, implementation, and evolution of enterprise API management and CX integration platforms.
•    Establish and enforce API standards, patterns, and governance aligned to customer and partner experience needs.
•    Drive adoption of API-first and experience-led integration principles across delivery teams.
•    Act as the technical owner for experience and gateway-layer APIs.
•    Design and build REST, GraphQL, and experience-layer APIs (e.g., BFFs, Experience APIs).
•    Configure and manage API gateway capabilities including: Routing and mediation, Security policies, Throttling and rate limiting, 
•    Implement API lifecycle management: design, versioning, deployment, deprecation, and retirement.
•    Support APIs tailored for mobile, web, omnichannel, and partner consumption.
•    Implement API security controls such as: OAuth 2.0, OpenID Connect, JWT, mTLS and API key strategies, Rate limiting and abuse protection
•    Integrate APIs with CIAM/IAM solutions.
•    Ensure APIs meet enterprise security, privacy, and regulatory requirements.
•    Build and maintain CI/CD pipelines for API and integration components.
•    Automate infrastructure and configuration using Infrastructure as Code.
•    Enable monitoring, logging, and tracing at the API and experience level.
•    Support zero-downtime deployments and resiliency patterns for customer-facing APIs.

Your skills and experience

•    8+ years of experience in software engineering, integration, or platform engineering.
•    4+ years of hands-on experience with API management platforms (e.g., Azure APIM, Apigee, MuleSoft, Kong, AWS API Gateway).
•    Strong expertise in RESTful API design, HTTP, and API modeling.
•    Experience designing experience-layer or BFF-style APIs.
•    Strong understanding of API security and identity patterns.
•    Experience operating APIs in cloud or hybrid environments (Azure, AWS, GCP).
•    Solid networking fundamentals (TLS, DNS, load balancing).
•    CI/CD pipeline implementation and automation experience.
•    Infrastructure-as-Code expertise (Terraform, ARM/Bicep, CloudFormation).
•    Familiarity with containers and orchestration (Docker, Kubernetes) is a plus.

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Job Description - Grade Specific

Is fully competent in its own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internalorexternal client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific projectorwork area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area.

The base compensation range for this role in the posted location is $73,150 to $174,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic