IR&D SQA Engineer II

About You

You are a person who is passionate about supporting the quality, reliability, usability, and performance of Signature Performance software products, platforms, integrations, and workflow-enabled solutions. We need someone who designs, executes, and improves testing practices across functional, regression, integration, data, and user acceptance testing activities. In the role of IR&D SQA Engineer II, you will be contributing to continuous improvement of testing standards, defect management practices, quality metrics, and release readiness processes

• Tell us about your experience with SQA Engineering.
• Are you a team player and a self-motivator?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

 

About The Position

• Essential job functions include the following. Other duties may be assigned.
• Review business requirements, functional requirements, technical specifications, user stories, acceptance criteria, process flows, and other solution documentation to develop appropriate test strategies and test plans.
• Create detailed, comprehensive, and well-structured test cases, test scenarios, test scripts, and testing documentation in alignment with defined SQA standards and methodologies.
• Execute manual testing across software applications, workflow solutions, integrations, reports, data exchanges, and user-facing functionality.
• Support automated testing activities where appropriate, including executing existing automation scripts and identifying opportunities for automation.
• Perform regression testing when new functionality is deployed, defects are resolved, integrations are updated, or configuration changes are released.
• Conduct back-end and data validation testing using SQL or other approved tools to confirm data accuracy, logic, processing outcomes, and system behavior.
• Identify, document, prioritize, and track defects through resolution using approved defect management and work tracking tools.
• Partner with developers, configuration analysts, product managers, business analysts, and stakeholders to clarify requirements, investigate issues, validate fixes, and support release readiness.
• Participate in Scrum ceremonies, release planning, defect triage, sprint reviews, retrospectives, and other delivery meetings as needed.
• Track and report quality assurance metrics, including test execution, test coverage, defect trends, open defects, resolved defects, and release readiness indicators.
• Support user acceptance testing by helping business users understand test objectives, scenarios, expected results, and defect reporting processes.
• Validate that solutions meet client needs, operational workflows, compliance expectations, and defined acceptance criteria.
• Investigate causes of non-conforming software behavior and collaborate with team members to define corrective actions.
• Develop, maintain, and improve testing processes for new and existing products, platforms, integrations, and workflow-enabled solutions.
• Contribute to quality practices for healthcare technology solutions, claims-related workflows, EDI/data exchange processes, AI-enabled tools, and no-code/low-code platforms where applicable.
• Support solution delivery for government, healthcare, and enterprise environments where security, privacy, compliance, and operational readiness are critical.
• Stay current with software testing methodologies, test management tools, automation practices, Agile delivery methods, healthcare IT trends, and quality assurance best practices.
• Coach, mentor, or provide guidance to SQA Engineers, SQA Analysts, or project team members in the execution of testing activities when needed.
• Support release management activities by validating functionality, documenting known issues, confirming testing completion, and communicating quality risks.
• Participate in continuous improvement efforts to strengthen testing standards, defect workflows, documentation quality, and delivery predictability.
• Perform other related duties as necessary.

 

Minimum Requirements:

• 4+ years of relevant experience in software quality assurance, software testing, healthcare technology, systems testing, or related IT delivery environments.
• Experience creating and executing test plans, test cases, test scripts, test scenarios, and defect documentation.
• Knowledge of software QA methodologies, tools, processes, and best practices.
• Experience with functional, regression, integration,