Senior Software Engineer II, Care, Provider Pay & Incentives

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

The Provider Pay and Incentives team, within the Care Foundations group, is responsible for creating a scalable, automated, and transparent system for paying our large network of Care Providers. As a member of this team, you will be instrumental in reducing manual work for our operational and engineering teams, enhance provider satisfaction and trust, and enable Spring Health to support a growing, global network with efficiency and precision.

Reporting to the Senior Engineering Manager - Care, this Senior Software Engineer II will be a full-time role critical to guiding the team.  You will be a technical leader involved in shaping strategic architecture decisions, a champion of technical initiatives, and a mentor to the junior engineers. You will work closely with our Product and Engineering leadership to execute on deliverables, as a part of a collaborative team creating the products that transform mental healthcare for the better. 

Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. 

What you’ll do:

• Design and build scalable backend and full-stack services using Ruby on Rails and React
• Collaborate with cross-functional teams to ship high-impact features that improve the member and caregiver experience
• Expand and maintain existing web applications and infrastructure
• Debug and resolve issues quickly and efficiently
• Provide technical leadership in architectural discussions, code reviews, and system planning
• Uphold high engineering standards, including test coverage, documentation, and performance
• Participate in an on-call rotation to support system reliability and respond to production issues
• Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders
• Mentor and guide engineers, fostering growth and best practices
• Proactively improve team velocity, tooling, and engineering process
• Drive integration of observability, performance monitoring, and resiliency features
• Represent the team in org-wide technical and architectural discussions

What success looks like:

• Deliver high-impact, high-quality projects on time and with stakeholder satisfaction
• Maintain high system reliability and quality through strong testing and scalable design
• Drive cross-functional collaboration with product, design, data, or other teams, to align on goals and delivery
• Lead by example through strong individual contributions and peer mentorship
• Deliver measurable improvements in engineering velocity, scalability, or developer experience
• Identify cross-team opportunities and contribute to organizational-level improvement

What you’ll bring: 

• 6–8+ years of experience in software development with a focus on backend development
• Expertise in at least one of the following languages: Ruby