Preventative Maintenance and Calibration Technician

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The primary function of the Preventative maintenance and calibration (PMC) technician is to assess failure modes of semi-automated and automated test equipment, complete on-site preventive maintenance of equipment throughout ISI facilities, perform equipment calibration, and coordinate the calibration of equipment utilizing outside services. The PMC Technician works independently to implement Intuitive's PMC program.

Roles & Responsibilities:

• Performs assessment and supports troubleshooting of ISI equipment not performing per equipment specifications.
• Manages Equipment Events (EEs) in SAP, ensuring satisfactory and immediate response to repair and/or escalate.
• Maintains PMC database and generates monthly PM and Calibration reports.
• Issues asset numbers for new or duplicate tooling & fixtures.
• Maintains calibration certificates and user manuals.
• Assists and/or performs Initial / Operational qualification and validation activities on Equipment Fixtures and Tooling
• Responsible for ECO implementation in regards to fixtures and tooling (i.e. taking obsolete fixtures out of service)
• Performs on-site preventive maintenance & calibration activities
• Develops and maintains spare parts inventory
• Develops and maintains replicate fixture/tooling list
• Maintains appropriate documentation and records of PMC activities
• Performs any other projects or duties that may be assigned.
• Collaborating with external service providers to coordinate repairs and maintenance activities can ensure timely and efficient resolution of equipment issues.
• Collaborating with cross-functional teams to develop and implement equipment maintenance and calibration schedules promotes a proactive approach to equipment maintenance.
• Ensuring compliance with regulatory requirements and quality standards related to equipment maintenance and calibration helps maintain a high level of product quality and safety. 
• Assisting in the development and improvement of preventive maintenance procedures and protocols can lead to more effective and efficient maintenance practices. 

Qualifications

Skills, Experience, Education, & Training:

• High school diploma or equivalent; minimum, 2 years related experience or training.
• Proficient in SAP, Agile, MES, and PMC Module (establishment of Work Orders, notification, Activation & Inactivation, and Results recording)
• Experience troubleshooting and resolving anomalies in Equipment, Fixtures, and Tooling
• Understanding of Quality Control, Inspection, Metrology, PMC, GDP, and GMP
• Comfortable with all phases of the product development process, including prototype assembly, test, debug, transfer, and sustaining
• Excellent creative problem-solving skills
• Good communication and documentation skills
• Comfortable troubleshooting and resolving complex assemblies
• Experience with measurement tools: dial calipers, micrometers, force gauges, Instron and other materials testing equipment
• Working knowledge of electronics and mechanical concepts. Able to understand and ready mechanical drawings.
• Proficient in Outlook and Microsoft Office (Words and Excel)
• Able to work w