Inside Sales Representative III

Job Description:

This position partners closely with the Channel Sales team to improve sales resource utilization and drive pipeline growth through indirect sales channels. The role is responsible for identifying, qualifying, and advancing sales opportunities through inbound and outbound engagement with partners, VARs, and prospects using phone, email, and social media. The ideal candidate brings a consultative, results‑driven approach and thrives in a collaborative, quota‑based environment. This role plays a key part in expanding channel relationships, uncovering new business opportunities, and supporting the execution of Vertex’s channel sales strategy.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Qualify and disqualify inbound and outbound software sales leads generated through channel partners and campaigns

• Manage inbound inquiries from partners and prospects, including follow‑up, qualification, and opportunity setup

• Conduct daily outbound prospecting to partners, VARs, and channel‑sourced leads

• Identify and develop new business opportunities through partner‑led account penetration strategies

• Guide prospects and partners through the Vertex sales process to advance opportunities toward close

• Understand prospective customer business challenges and align Vertex solutions to stakeholder needs

• Demonstrate working knowledge of Vertex products, services, integrations, and competitive positioning

• Coordinate closely with partner representatives and internal Channel Sales resources to ensure lead visibility and alignment

• Maintain accurate and current records of all activities and opportunities in Salesforce (SFDC)

• Collaborate with Sales and Marketing on channel campaigns, trade shows, promotions, and special projects as needed

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent verbal, written, and interpersonal communication skills; fluency in English required (additional languages a plus based on market needs)

• Strong organizational, time management, and prioritization skills in a fast-paced environment

• Eight (8) years of education & experience in sales, channel sales, business development, or lead qualification, preferably in software, SaaS, or technology environments

• Demonstrated success in quota-based or performance-driven sales roles

• Effective phone presence with strong listening, negotiation, objection-handling, and problem-solving abilities

• Skilled at assessing client and partner needs and articulating a compelling value proposition

• Proficiency with CRM systems (Salesforce preferred), Microsoft Office applications (Outlook, Word, Excel, PowerPoint), and “nice to have” experience with sales tech stack tools such as Salesloft, 6Sense, Qualified Chatbot, and ZoomInfo

• Collaborative and adaptable team player, able to quickly build trust with partners and prospects, and leverage social media platforms (e.g., LinkedIn) for prospecting and engagement

EDUCATION AND TRAINING:

• Bachelor’s degree in business, marketing, or a related field preferred

• Equivalent combination of education, training, and relevant professional experience accepted in lieu of a formal degree

Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.

• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.

• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.

• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.

• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.

• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

COMMENTS:

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Pay Transparency Statement:

US Base Salary Range