PeopleSoft Payroll Functional Analyst - Controller's Office (1053)

Company Description

Controller’s Office
The Controller is the City’s chief financial officer.  Our team includes financial, technology, analytical, and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective, and accountable government.  We hold ourselves to high standards and strive to be a model for good government.  We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do.  We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and well-being of our team members.  You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work.  We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s issues, including addressing long-standing and harmful disparities in our communities.  For a career with purpose and professional growth, join us in the Controller’s Office!  

Systems Division of the Controller’s Office:
The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, which include Oracle Interaction Hub, PeopleSoft Human Capital Management (HCM), PeopleSoft Financials and Supply Chain Management (FSCM), PeopleSoft Enterprise Learning Management (ELM), and Oracle Business Intelligence.  These applications are branded locally as our SF Employee Portal, SF People & Pay, SF Financials, SF Procurement, SF Learning, and SF Reports and Analytics systems.  Collectively, these applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications.  The division serves over 35,000 active City employees, 75,000 retirees and 25,000 City vendors (bidders and suppliers).  Peripheral and legacy applications also leveraged by the division include Oracle Identify & Access Management, Sherpa Budget Formulation & Management, Phire Architect, Control-M, and FreshWorks.  The technology implemented and maintained by the Systems Division provides standardization, transparency, and efficiency for the City’s crucial business processes. Users are fully supported to ensure adoption of these interconnected functionalities.

Specific information regarding this recruitment process are listed below:  

• Application Opening:  4/23/2025
• Application Deadline:  Continuous 
• Compensation:  $126,958 - $159,744

Job Description

The Systems Division of the Controller’s Office is recruiting in the Senior PeopleSoft Payroll Functional Business Analyst job class, supporting the following team:

• SF People & Pay: PeopleSoft Human Capital Management (HCM) enterprise resource planning system suite with an emphasis on Payroll for North America, Time and Labor and Absence Management modules.

The key responsibilities of this role include analyzing and resolving user support issues, defining business requirements and technical specifications to solve and automate complex business issues with minimal customization, and coordinating system testing, while adhering to software development life cycle standards. This position provides the opportunity to work on a variety of projects which will vary in size and complexity. As a trusted advisor to business partners, this individual is responsible for formulating an enterprise context impact understanding of business requirements to accurately implement effective solutions with measurable process improvement results.

Duties include but are not limited to: 

• Gathering business requirements, diagramming business processes and policies, and performing fit/gap analysis.
• Linking business processes with the setup and business rules of the PeopleSoft modules
• Understanding the processes and methods employed to perform requirements gathering, fit/gap analysis, and test planning.
• Defining, documenting, and implementing application configuration settings.
• Performing complex data analysis.
• Designing, developing, and delivering system and process trainings for end users.
• Collaborating with stakeholders and technical team members to develop functional and technical design specifications.
• Developing test plans, conducting testing, design, and development of external interfaces.
• Developing test plans, conducting, and documenting functional and user acceptance testing.
• Developing, documenting, and testing security roles and permissions based on business process requirements.
• Ide