Senior Analyst, Sales & Marketing Strategy and Operations

*This is a hybrid role at our Denver or Belmont office location with a 4 day a week in-office requirement*

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: a Senior Analyst, Sales & Marketing Strategy and Operations to play a pivotal role in driving data-driven decision-making across our Sales and Marketing teams. This position requires a strong analytical mindset, the ability to distill insights from complex data sets, and a passion for optimizing business performance.

Reporting to the AVP of Sales Operations, the ideal candidate will partner with cross-functional teams to ensure alignment between strategy, execution, and operational excellence.

To succeed in this role you must have experience in:

Strategic Analysis and Planning:

• Conduct detailed market, competitive, and performance analyses to inform Sales and Marketing strategies.

• Support annual planning processes, including forecasting, quota setting, and territory design.

• Evaluate the effectiveness of Sales and Marketing initiatives, providing actionable recommendations.

Operational Excellence:

• Develop and maintain dashboards and reports to track key performance metrics (KPIs) for Sales and Marketing teams.

• Ensure data integrity across systems and drive continuous improvement in reporting capabilities.

• Identify bottlenecks and inefficiencies in operational processes and recommend solutions.

Cross-Functional Collaboration:

• Act as a liaison between Sales, Marketing, Finance, and IT to align goals and streamline operations.

• Provide analytical support for go-to-market initiatives, product launches, and campaign performance reviews.

Advanced Analytics and Insights:

• Utilize advanced analytics tools to identify trends, risks, and opportunities within customer and market data.

• Conduct customer segmentation analysis to optimize targeting and resource allocation.

• Present findings and strategic recommendations to senior leadership and stakeholders.

Desired Qualifications:

• Bachelor’s degree in Business, Economics, Marketing, Data Analytics, or a related field.

• 3+ years of experience in a strategy, analytics, or operations role within Sales, Marketing, or a related function.

• Proven expertise in analyzing complex data sets using tools such as Excel, SQL, Tableau, or Power BI.

• Strong understanding of Sales and Marketing processes and their impact on revenue generation.

• Excellent communication and presentation skills, with the ability to convey complex insights to non-technical stakeholders.

• Proactive problem solver with strong attention to detail and the ability to manage multiple priorities effectively.

• Familiarity with CRM platforms (e.g., Salesforce) and marketing automation tools is a plus.

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Pr