Technical Program Manager - Commercial Consulting Services

About The Job

Red Hat Commercial Consulting Services is looking for a Technical Program Manager to join us in the U.S. East Region. In this role, you will lead and oversee complex, cross-functional technical projects and programs from initiation through delivery to completion. This role requires a strategic, change management and detail-oriented thinker with strong organizational skills with substantial experience managing IT and software consulting projects and/or programs relying on traditional systems, software development methodologies and lean change management.

What You Will Do

• Design and lead cross-functional team meetings between support, finance, sales, resource management and other stakeholders
• Develop, effectively present, and communicate content
• Coordinate and manage the delivery of consulting services for assigned projects and/or programs
• Understand and manage customer expectations for value outcomes and success criteria
• Coordinate with the Resource Management Office (RMO) to manage project staffing requirements
• Support accounting activities such as project forecasting, timecard reconciliation, burn reporting, and other financial impacts to project
• Assist the Operations team in procuring subcontractors when needed
• Coach and mentor junior-level project managers
• Maintain professionalism when problem-solving and resolving issues
• Develop a foundational knowledge of Red Hat's technologies and awareness of emerging Red Hat technologies
• Maintain and grow your knowledge of Red Hat’s Professional Services and practices

What You Will Bring

• Knowledge of specific industry program management, project management and technical delivery methodologies like those based on the Project Management Institute (PMI), system and software development, product development, or Agile frameworks such as scrum
• Proven experience working as a project and program manager, leading customer-facing IT consulting projects and change initiatives
• Ability to affect, inspect, and adapt company culture
• Demonstrated ability to motivate the project team and individual contributors and mediate conflicts
• Experience using various project management and agile tools, frameworks, and methodologies
• Excellent customer-facing and internal communication skills
• Exceptional written and verbal communication skills
• Solid organizational skills and attention to detail; ability to handle multiple priorities
• Bachelor's degree in a related field or equivalent experience
• Frequent travel will be required to work alongside customers
• Scrum master, lean, product management, and project management certifications and Computer Science training are a plus

#LI-DNI

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee st