Senior Business Analyst, Officer

Purpose Of Role:

The Officer Business Analyst is responsible for liaising with business teams to elicit, analyze, communicate and validate requirements for changes in business processes, policies and information systems. Mentor junior colleagues and share best BA practices.

Responsibilities

• Follow the BA process outlined in the BA Charter
• Analysis of new system enhancements/regulatory changes/ operational process improvements requests to understand in detail impact on business functions and systems
• Work with business representatives to understand requirements, scope and acceptance criteria
• Define mapping of “as-is” and “to-be” business processes
• Interpretation of business needs and translation into application and operational requirements
• Document requirements according to standard templates using natural language
• Walkthroughs of requirements with Business and Technology areas
• Obtaining appropriate sign-off
• Reporting of progress to Project Manager
• Escalation of risks and issues to Project Manager
• Working closely with developers and end users to ensure technical compatibility and user satisfaction
• Provision of the Application Support Document
• Writing User Manuals, Training Material and Application Support Documents as required
• Proactively identify and contribute to the evolution of the BA Charter/Methodology to industry best practice, to meet the changing requirements of customers, to improve efficiency, or to reduce risk
• Drive and challenge Business Units on their assumptions of how they can execute business processes
• Act as Subject Matter Expert in systems and processes
• Mentor colleagues in more complex analysis by setting up analysis approach
• Project management of small initiatives may be required from time to time

Work Parameters Or Boundaries:

Internal State Street Poland procedures & regulations
Performance Planning and Review System (PPR)

Specific Qualifications / Skills:

Core Competencies
• Experience in business analysis within financial sector
• Proven knowledge of requirements and project life cycle
• Knowledge of different project methodologies (Waterfall/Agile)
• Excellent analytical skills
• Strong communication, presentation and negotiation
• Ability to ask right questions and ability to interpret and present gathered information
• Excellent internal and external stakeholder relationship management skills
• Ability to work well as an individual and as BA Lead within a project as well
• Ability to mentor less experienced colleagues
• Proactive approach to problem solving, taking ownership of issues and having determination to follow things through
• Results oriented – Strives to achieve high levels of individual and organizational performance

Other skills:
• Knowledge of BPMN and process modelling system (for example: Visio, Bizagi)
• Advanced knowledge of MS Office: (Excel, Word, Power Point, Outlook, Visio)
• Knowledge of MS Access and experience in building macros would be an advantage
• Experience with work with databases and IT infrastructure would be an advantage

Level Of Education:

Higher education, degree in economics, business, finance, management would be an advantage

Previous Level of Experience:

Minimum 3 years of business analysis experience in a financial services