Senior Manager, Resilience Technology

Labcorp is seeking a remote Senior Manager, Resilience Technology, to join our team!

Work Schedule

Monday – Friday, day shift

Job Responsibilities

FusionRM Platform Delivery & Governance 

• Own firsthand configuration and development of FusionRM capabilities supporting: 

• Enterprise risk and compliance workflows. 

• Third-party risk assessments and monitoring. 

• Business Impact Assessments (BIAs), continuity plans, and recovery strategies. 

• Crisis management playbooks, event tracking, and response coordination. 

• Disaster recovery planning, testing, and reporting. 

• Apply and reinforce platform configuration standards, development patterns, and documentation practices to ensure consistency, maintainability, and audit readiness. 

• Partner with process owners to translate governance, regulatory, and resilience requirements into practical platform designs and implementations. 

• Support platforms change governance by ensuring changes are well documented, assessed, traceable, and aligned to enterprise SDLC and control expectations. 

Configuration, Workflow & Technical Solution Development 

• Build and maintain FusionRM workflows, including: 

• Intake forms, questionnaires, scoring models, validations, and approval paths. 

• Business rules, calculations, notifications, escalations, and automated tasking. 

• Role based access controls and data visibility rules. 

• Develop and maintain dashboards and reports for operational, risk, compliance, and executive audiences. 

• Troubleshoot complex platform issues across configuration, workflow logic, data integrity, and integrations, providing clear root cause analysis and remediation. 

AIFirst Enablement & Intelligent Automation 

• Design and implement AI assisted capabilities within FusionRM workflows to improve efficiency, quality, and consistency, such as: 

• AI assisted drafting of BIAs, continuity plans, recovery strategies, crisis playbooks, and control narratives (with human review and approval). 

• Intelligent intake, classification, and routing of risk, third party, and resilience related requests. 

• AI assisted data quality checks, completeness validation, and anomaly detection. 

• Integrate FusionRM with approved enterprise AI tools (e.g., copilots, agents, orchestration platforms) using responsible AI patterns, including: 

• Human in the loop decision points for material outputs. 

• Traceability and evidence capture for AI generated content. 

• Data protection, access controls, and retention safeguards. 

• Collaborate with Security, Privacy, and Risk teams to ensure AI usage aligns with enterprise AI governance and model risk expectations. 

Integration, Data Management & Interoperability 

• Design and support secure integrations between FusionRM and enterprise systems such as: 

• Identity and access management platforms. 

• CMDB, assets, and service data sources. 

• ITSM, vendor management, and collaboration platforms. 

• Implement and support data import/export processes, normalization, duplication, and data quality controls. 

• Document integration flows, dependencies, and failure handling procedures to support operational resilience and audit needs. 

Release Management, SDLC & Platform Operations 

• Support FusionRM release activities across development, test, and production environments. 

• Partner with platform owners and DevOps teams to improve deployment reliability, testing practices, and rollback readiness. 

• Maintain technical documentation and runbooks to enable repeatable, minimal risk releases and operational support. 

Security, Compliance & Audit Support 

• Ensure FusionRM configurations and integrations adhere to enterprise security and compliance requirements. 

• Support internal and external audits by providing technical documentation, configuration evidence, and traceability from requirements to implementation. 

Collaboration & Stakeholder Engagement 

• Fun