Epic Senior Analyst, Lab Information Systems (Anatomic Pathology)

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***REMOTE***

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Epic Senior Analyst, Lab Information Systems (Anatomic Pathology).

The Epic Senior Analyst, Lab Information Systems (Anatomic Pathology) initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. 

• Serves as a primary support contact for application end‐users.

• Initiates the design, development, implementation, and maintenance of the application.

• Initiates all phases of testing and the documentation of workflow design.

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

• Initiates the identification of issues and guides the work to resolve them.

• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.

• Participates in on-call rotations and support and attend and participates in, applicable committees.

• Maintains regular communication with team members, including participating in weekly project team meetings.

• Reviews the status of projects and issues on an ongoing basis with leadership.

• Remains knowledgeable about UHealth’s policies, procedures, and business operations.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

• Become knowledgeable about UHealth’s policies, procedures, and business operations

• Adhere to internal controls and reporting structure

• Participate in on-call rotations

• Participate in rounding events for customers to better understanding workflows and issues

• Attend and participate in applicable committees

• Foster a positive, collaborative, and inclusive team environment

• Foster a culture of innovation, continuous improvement, and excellence in service delivery.   

• Partner with all IT teams when developing streamlined services for customers including but not limited to incident, requests, and projects. 

• On occasion and depending on type of project, act as the project manager to help oversee tasks through to completion. 

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.                  

CORE QUALIFICATIONS:                                                                                                          

• Bachelor’s degree in relevant field

• Minimum of 3 years of experience, 5 years preferably in healthcare or healthcare-related organization

• Epic Beaker Certification preferred

• Previous operational, project management, and organizational skills

• Familiarity with lab workflows, regulatory requirements, integration points with other Epic modules, and patient experiences preferred

• Experience in anatomical pathology and lab practices preferred

• Previous Epic Beaker, AP implementation experience and certification preferred

• Previous experience in im