Program Manager

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.

 

If you wish to be part of a team dedicated to delivering world-class technology for our customers, then this is an opportunity you don’t want to miss!

 

How You’ll Help Us Connect the World

As a Project Manager – Fibre Analyst, you will be responsible for coordinating and managing the delivery of our customer’s network infrastructure in support of the network fibre services (fiber delivery, dark fibre testing, analysis and data collection, site surveys, etc.) in accordance with planned deployment timeframes contractually negotiated by the customer. The essential function of the role is to act as the service provider to a CommScope customer managing all practical aspects of the CommScope testing and delivery team and will be expected to meet all customer expectations regarding technical skills, performance, and policy compliance.

You will be managing the day-to-day associated deliverables (and customer meetings) - handling demanding situations, keeping projects on track, ensuring that vendors meet standards, resolving issues, working with internal staff and stakeholders, helping CommScope teams/vendors buy into and work towards common goals and deadlines.

You will work closely with the customer technical delivery teams to understand the terms of new network deliveries and arrangements including delivery targets and technical requirements. Project Managers also work closely with internal project management teams to communicate target completion dates and ensure that all internal requirements are being met in a timely manner.

This role will be based in Colorado.

 

You Will Make an Impact By

• Manage the delivery of large-scale network infrastructure projects involving dark fiber, , and inside plant fiber from inception through delivery. Ensure facilities are delivered on schedule and meet technical specifications.
• Proficient in the reading & understanding of dark fiber planning documents, with the ability to act on the conditions set out within the planning documents.
• Good understanding of interconnectivity requirements within carrier hotels, data centres and other leased facilities.
• Strong knowledge of fiber characterization, fiber types, physical interfaces, connector types.
• Assist upstream planning, design, and acquisition teams surveying developing infrastructure requirements, priorities, and delivery date expectations.
• Manage project scope changes, including drawings and revisions to Visio floorplans and as-builts.
• Serve as secondary customer contact for these activities during implementation phase. Escalate up customer management chains as necessary if delivery timelines are at risk.
• Lead kickoff and regular project status meetings while keeping downstream teams apprised of project and delivery status. Manage exceptions and communicate issues and risks to the rest of the organization.
• Obtain, distribute, and maintain all customer handover documentation. i.e., Floorplans, LOA/CFA, DLR, Completion notification, test results, and technical drawings while working with customer and CommScope staff to coordinate and facilitate service and site acceptance activities.

 

Required Qualifications for Consideration

• BS degree in technical field or equivalent practical experience.
• 5 years’ experience in a telecom-related field
• Extensive technology-related project management experience in a data network environment.
• Dark Fiber Analysis practices 
  • Providing critical analysis on vendor's fiber network data handover packages 
  • Use of industry standard software to assist (i.e., EXFO FastReporter3)  
  • Build reports from the required field test data (using FastReporter3) 
  • OTDR (Optical Time Domain Reflectometer) traces 
  • CD/PMD 
  • Power measurement/Span Loss