Jobs and Careers

Program Supervisor -Crisis Program

United Statesfull_timeVerifiedPosted 20 Jan 2026

💰 $66,000/yr

About the role

Job Summary: The program supervisor is responsible for providing leadership and maintaining overall functioning of all aspects of the crisis home. In this role, you will provide appropriate support to youth experiencing a mental health crisis while teaching and supporting staff who directly serve the clients on appropriate interventions. This role is a mix of direct care and management responsibilities.

Mount Olivet Rolling Acres - MORA – is a diverse and inclusive nonprofit has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro.

MORA provides an array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.

Schedule: Monday-Friday 8am-5pm, participate in the on-call rotation with additional hours as needed to support the needs of the home- this can include evenings and weekends.

Hourly Base Rate: $33.00

Weekend differential +$2.00 hour for hours between Fri 10pm and Sun 10pm
Overnight differential +$1.00 hour for hours between 10pm and 6am
($12.41 per hour sleep hours only when assigned)

$1,500 retention bonus for full-time paid out over 1 year.

Key Duties and Responsibilities:

In this role, you will support the therapeutic service plan of clients by providing guidance, assistance, and direction to staff who are implementing these interventions to clients.

When providing direct care, engage with client daily activities and manage behavior according to client’s individual plan and needs.
Onboard and retain staff by maintaining open communication and fostering a healthy working culture where all staff are welcome and have the appropriate supports to complete their job
Approach all client and staff interactions from a trauma informed care perspective
Demonstrate an acceptance and respectfulness toward diversity of clients and staff regardless of gender, race, age, culture, ethnicity, class, religion, disability and gender identity.
Provide 1:1 staff supervision to each youth counselor and lead youth counselor.
Maintain compliance with all aspects of licensing regulations, including client paperwork, personnel files and house safety and cleanliness
Review referrals and coordinate and facilitate intakes of clients to the home
Participate in on-call rotation
Develop transition support plans for youth in collaboration with youth support team
Lead the bi-weekly care team meetings for each youth
Ensure staff are completing required documentation on the electronic health record and adhering to all policies while providing trauma-informed care to clients
Lead team meetings and hold staff accountable to attending meetings
Attending meetings at the home office and communicate all agency initiatives to team members at the home.

Required Qualifications:

Bachelor's degree in social services related field
5 years of experience in children’s or adult mental health services in a residential or shelter setting
Must pass Department of Human Services background check and maintain “qualified” status.
If using your own vehicle for company business, you must have a current valid driver’s license and must have insurance as required by state law.
Demonstrates mastery of basic computer skills.
Must have ability to commute to the Victoria office as needed

Benefits: Full-time employees receive a comprehensive and competitive benefit package, including: