Growth Operations Manager, US

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.  

About the Opportunity

OKX is looking for a Growth Operations Manager to help scale and optimize our US go-to-market engine across Sales, Marketing, and Customer Success. You'll own the operational backbone of growth, building repeatable processes, improving reporting and analytics, and optimizing our GTM tech stack to drive efficient, compliant growth.  

What You’ll Be Doing

• Process optimization: Document and streamline workflows across GTM teams; improve handoffs, SLAs, and customer experience.
• Project Management: Demonstrate strong organizational skills and an ability to prioritize and manage multiple projects simultaneously in a fast-paced, constantly evolving environment, while maintaining high standards of quality and consistency.
• Cross-functional alignment: Partner with Product, Finance, Legal/Compliance/Risk, and Marketing to reduce friction and improve execution.
• Data & analytics: Build KPI dashboards and reporting frameworks to track targets, pipeline health, and campaign performance.
• Tech stack management: Own and optimize CRM, marketing automation, and analytics tooling; ensure data quality and scalability.
• Campaign ops: Support demand generation execution, lead routing/scoring, and attribution, timely campaign execution, day-to-day growth operations
• Financial planning: Assist with budget approvals, tracking, ROI analysis, and forecasting support for growth initiatives.
• Compliance-focused: Ensure GTM operations adhere to legal, regulatory, and data privacy standards.

What We Look For In You

• 3+ years in growth ops, marketing ops, CRM, or related roles
• Strong analytics and project management skills in a fast-paced environment
• Crypto/fintech experience is a plus
• Fluent in English  

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances 
• Comprehensive healthcare schemes for employees and dependants 
• More that we love to tell you along the process!

  OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  

• The salary range for this position is $133,000 - $160,000
• The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.

 

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