Senior Executive Account Manager
Merck GroupAbout the role
Work Your Magic with us! Start your next chapter and join EMD Electronics.
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role: The Global Executive Account Manager (GEAM) is leading the strategic management of one of our most important customers in the semiconductor materials space. This role reports to the Chief Commercial Officer of our Electronics division, with 1-3 direct reports and 4-6 matrix reports; which include Key Account Managers of internal Business Units, Customer Quality, and Contract Management. The GEAM ensures seamless collaboration between internal business units (BUs) to deliver a consistent and exceptional customer experience. The GEAM plays a vital role in aligning pricing strategies, developing standardized solutions for common challenges, leveraging global strengths, and driving innovation to achieve a differentiated service level. This position requires sound commercial expertise and experience as it closely collaborates with the customers’ & our executives. At the same time it provides a unique learning opportunity and experience. There is a strong preference to have this position located in Chandler, Arizona or Portland, Oregon. This position will require travel to various manufacturing sites and customer locations globally.
Who You Are
Minimum Qualifications & Experience:
- Bachelor’s degree in an engineering or technical discipline
- 12+ years of experience in managing major complex and demanding accounts, promoting a customer-centric mindset
- Track record of driving commercial success in the U.S. Semiconductor Industry
- Sound managerial experience and leadership skills
- Strong analytical and problem-solving abilities, with a focus on strategic prioritization and execution
- Excellent communication and presentation skills, capable of engaging with both management and operational teams
- Self-motivated, dynamic, and adaptable, with a collaborative mindset to drive change and innovation
- Technical acumen to translate customer needs into differentiation opportunities, manage relations to turn them into reality
- The candidate must be adaptable to a fast-paced environment and capable of managing multiple priorities
Preferred Qualifications:
- Additional commercial education (e.g., MBA)
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and i
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