Sr. Software Engineer, (Web/Mobile)

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims & Hers is on a mission to empower people to live healthier lives. Our Customer organization plays a critical role in achieving this by building cutting-edge web experiences that drive patient acquisition, engagement, and satisfaction.

As a Senior Software Engineer on the Customer Retention team, you'll lead the technical design and implementation of scalable, high-performance front-end experiences across web and mobile (React, React Native). You will collaborate with cross-functional teams to drive front-end architecture decisions, mentor engineers, and influence the direction of our platform.

You Will:

• Lead the design and architecture of scalable and performant web and mobile front-end solutions that meet product requirements and enhance user experience

• Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards

• Advocate your team's technical needs and priorities within the broader engineering organization

• Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments

• Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience

• Work closely with backend and platform engineering teams to ensure seamless integration between front-end experiences and underlying services

• Contribute to the vision for the team and the platform as a technical leader, identifying front-end technologies and technical investments that improve performance, reliability, and user experience

• Break down complex projects into clear, actionable tasks to drive successful outcomes

• Implement front-end observability practices in Datadog, including real user monitoring (RUM), crash reporting, and client-side error tracking, to ensure app reliability and performance

• Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools

• Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts

• Create and maintain technical documentation for architecture and development processes

• Conduct code reviews and contribute to knowledge-sharing initiatives within the team

• Identify performance bottlenecks (render performance, bundle size, mobile memory/battery usage) and propose enhancements to optimize app performance

• Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform

• Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers

• Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members

You Have:

• 5+ years as a software engineer, shipping production code

• 3+ years of experience building React Native applications for both iOS and Android, including app store release processes

• Bachelor's or higher in Computer Science or equivalent professional experience

• Proficiency in front-end technologies including HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL)

• Proven experience building scalable, high-performance web and mobile applications, preferably in a cloud environment