Strategic Account Executive - TPA

Overview

Who We Are

Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Responsibilities

Ready to Drive Revenue Growth Through Strategic TPA Client Partnerships?

We're seeking a proven account executive who can drive annual revenue growth through renewal of existing contracts and expansion of additional populations, lines of business, products, and services. As our Strategic Account Executive, you'll focus on Third Party Administration clients while building deep relationships that translate into material value and ARR growth.

 

What makes this role different:

✓ Revenue ownership: Drive reliable revenue and expansion targets through complex renewals and expansion sales efforts including pipeline management, RFP proposals, and negotiations 

✓ Strategic partnership: Build rapport and establish credibility with account stakeholders at all levels through consistent executive presence and domain expertise

✓ TPA expertise: Focus on current Third Party Administration clients including TPA, benefits administration, stop loss, payment integrity, analytics, and clinical care management 

✓ Collaborative leadership: Establish and maintain strong partnerships with Account Managers to ensure seamless client service and aligned strategy execution

 

What You'll Actually Do

Drive revenue growth: Own reliable revenue and expansion targets, supporting all aspects of complex renewals and expansion sales efforts including Salesforce pipeline management, RFP proposals, negotiations, and contract oversight.

Build executive relationships: Establish rapport and credibility with account stakeholders at all organizational levels through consistent executive presence, depth of domain knowledge, and diligent preparation.

Provide strategic consultation: Proactively identify and understand client objectives, challenges, and leadership priorities while uncovering barriers and developing actionable, client-specific strategic plans.

Deliver thought leadership: Develop and deliver presentations including business reviews, executive reporting, strategic planning, product capability overviews, and research presentations that derive insights from data.

Ensure client satisfaction: Support positive client satisfaction scores and provide oversight for proactive action plans required to maintain positive relationships and secure reference-ability.

Monitor contract compliance: Confirm all client contractual obligations are met while communicating any contractual risks to appropriate Personify Health management.

Lead internal communications: Maintain ongoing and consistent leadership and stakeholder communications regarding client feedback, status, and strategic action plans for your book of business.

Partner with Account Management: Collaborate with assigned Account Managers to ensure seamless client service, aligned strategy execution, and shared accountability for client success.

Qualifications

What You Bring to Our Mission

The strategic foundation:

• Bachelor's degree or equivalent in related discipline
• 8+ years experience in sales and/or client success roles in health insurance, employee benefits, healthcare industry, or related field
• TPA experience required
• Direct experience with client management, benefits strategy management, data analytics, health promotion research, or related sales experience

The domain expertise:

• Solid understanding of employee benefits and managed care products, self-funded business, and labor community
• Knowledge of pharmacy and stop loss underwriting and pricing disciplines
• Proven ability to develop and maintain high level of expertise in account service/consultative selling techniques, product knowledge, procedures, and administration
• Proven ability to handle complex situations, deliver renewals, and increase lines of business on existing clients

The technical competencies:

• Excellent knowledge and skill using Microsoft Office Suite and Salesforce
• Experience with complex RFP proposals, negotiations, and contract oversight