Sr. Manager - Product Management

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Assist is our AI platform purpose-built for public safety. It reduces administrative burden, accelerates workflows, and supports better decisions on the front lines. Assist is integrated across Motorola’s Command Center Suite—including 9-1-1, CAD, Situational Awareness, Records, and Evidence—bringing trusted, context-aware intelligence to those who need it most.

Job Description

Role Overview

We’re looking for a bold, customer-obsessed product leader to drive the future of Assist.

You’ll own Assist Chat, our generative AI-powered virtual assistant, and lead cross-product program management of AI features across the suite. You’ll define the product strategy, lead commercial execution, drive adoption, and help build the next generation of AI agents that enable task automation, reduce cognitive load, and deliver real-time support to first responders and analysts. You will foster a team culture grounded in clear ethics, safety, and strong data privacy and security practices.

This is a hands-on, high-impact role—ideal for someone who wants to shape 0→1 products with real-world impact and lead them through scale.

What You’ll Do

• Own the Product: Lead strategy, roadmap, and execution for Assist Chat, working closely with engineering, design, and platform teams.

• Drive Commercial Growth: Define and evolve the product’s commercial offer—including freemium seeding, tiered upsell paths, and cross-sell motions with other MSI products.

• Program the Platform: Coordinate Assist feature development across 9-1-1, CAD, Situational Awareness, Records, and Evidence to ensure cohesive AI delivery.

• Customer Champion: Actively engage with public safety professionals to deeply understand their needs, validate product direction, drive adoption and ensure Assist Chat solves real-world problems.

• Lead with Data: Implement and leverage metrics to inform priorities, optimize user experience, and drive data-backed product decisions.

• Collaborate Cross-Functionally: Align engineering, design, GTM, delivery, support, and marketing teams around shared product goals.

• Scale the Team: Start as a senior individual contributor with full ownership; build and lead the product team as the Assist portfolio expands.

What We’re Looking For

• 8+ years of product management experience, including 2+ years leading product teams

• Proven success launching and scaling software products—ideally in enterprise, regulated, or real-time environments

• You have built and shipped genAI features / products

• Demonstrated ability to own commercial strategy (freemium, pricing, upsell, cross-sell)

• Metrics-first mindset with experience implementing analytics to measure success and guide roadmap priorities

• Strong product instincts, customer empathy, and technical fluency

• Excellent communicator and collaborator—able to drive alignment and inspire action across functions

• U.S.-based, with authorization to work in the U.S. without sponsorship

• Curious and connected to the AI space—actively following developments in generative AI across enterprise and commercial applications

Why It Matters

Public safety professionals make life-saving decisions every day. The technology they rely on should be as smart, responsive, and trustworthy as they are. Assist is building that intelligence—guided by public safety needs, powered by generative AI, and delivered with the security and ethics these missions demand.

Target Base Salary Range: $112,300 - $180,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the