Executive Assistant to the Chief People Officer

Job Description

Zendesk is seeking a powerhouse Executive Assistant to support our future-facing Chief People Officer. This is not your typical EA role—this is your opportunity to work alongside a visionary executive who expects excellence, precision, and edge at every turn.
Working closely with the Office of the CPO, you will ensure flawless execution across meetings, communications, and key priorities. From managing high-impact administrative deliverables to mastering logistics with elegance and efficiency, you’ll play a critical role in keeping our People Leadership Team moving at the speed of the business.You bring energy. You bring poise.You operate with urgency, thrive under pressure, and have a sixth sense for what your executives need—often before they do. You’re also grounded in integrity, discretion, and professionalism, knowing exactly when to push forward and when to hold the line.This role reports into the Office of the CPO, providing you with a rare lens into strategic business operations, executive decision-making, and the chance to sharpen your skills through special projects. You’ll also provide high-level administrative support to 2-3 additional senior level VPs.What You'll Own:

• Act as the gatekeeper and air traffic controller for the CPO—managing calendars, prioritizing time, and protecting focus
• Manage and elevate communications on behalf of the CPO, ensuring tone, timing, and professionalism across the board
• Orchestrate key internal meetings across The People Team—All Hands, leadership off-sites, summits, and more—with meticulous attention to detail
• Lead logistics end-to-end: agendas, invites, presentations, catering, notes, follow-ups—you own it all
• Handle all travel, expenses, and budget-conscious planning with zero drama and total efficiency
• Project manage special assignments
• Collaborate seamlessly with a network of executive assistants to align schedules, meetings, and team operations
• Be the connective tissue across leadership, teams, and departments—creating clarity, driving alignment, and keeping things moving
• Maintain the utmost confidentiality with grace, care, and ethical clarity—always

What You Bring:

• 5+ years of EA experience in high-growth tech or SaaS, including 3+ years supporting C-suite executives
• Experience partnering with HR or People functions a strong plus
• A lightning-fast sense of urgency, and the ability to stay cool, calm, and collected under pressure
• High-level EQ with top-tier organizational, time management, and communication skills
• Impeccable judgment when handling confidential information and sensitive topics
• Exceptional multitasking ability—you’re a master of juggling and re-prioritizing on the fly
• Flexibility for after-hours needs or travel-related support—this role doesn’t clock out when impact is on the line
• Polished, warm, and highly approachable—you’re the go-to for getting things done
• Deep knowledge of Google Workspace tools and digital collaboration platforms
• BA/BS degree preferred

If you're looking for a seat at the table with a visionary People leader—and you’re ready to match their pace and precision—this is your role. Let’s build what’s next at Zendesk.

The US annualized base salary range for this position is $44.23-$66.35. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workp