Assistant Operations Manager (Warehouse/Transportation)

JOB SUMMARY

Assist the Market Manager as it relates to the daily operations of a storage center within a designated territory. Responsibilities include but are not limited to, directing day-to-day supervision of a storage center and associates, assist the Market Manager in meeting customers’ expectations, and maintaining all OSHA and preventative maintenance programs for the storage center.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

• Ensure AM SOP compliance for SC Workers 

• Dispatch & time-stamping assistance for drivers

• Print IF waybills for day/Check IF waybills for next day

• Coordinate with local & IF drivers throughout day

• Develop efficient plan to pull containers based on needs

• Convert containers for drivers

• Conduct training and provide guidance to SC workers 

• Ensure staging for next day/week

• Lead missing container search and water testing activity

• Monitor Samsara Software/Video and report violations to Market Manager

• Complete any other assigned duties (backup EMT, MM, etc)

• Back up Market Manager as needed (rotate Sundays/weekends)

Weekly (Bi-weekly)

• Review and approve payroll each pay cycle due date

• Submit container repair files

• Monitor SC Worker IDP training progress/perform SC worker observations

• Coordinate DEF / Wiper fluid delivery

• Open PARs, interview, onboard & other SC recruiting / hiring activity

Monthly

• Create/Post monthly SC Worker schedule

• Ensure Associate Certification and OSHA compliance

• Maintain consistent inventory of signs, tools, latches, parts etc. and assist with order

• Visit / Inspect all WH and drop yards in the market on a monthly basis/lead warehouse and drop-yard inspection for audit compliance

• Submit KPI & EOM info to MM & corporate support

• Review prior month P&L with TM and finance lead

• Attend Safety training sessions and complete any assigned training

Quarterly

• Participate in Individual Development Planning (IDP) with MM

• Complete Individual Development Planning (IDP) with SCWs

• Lead the coordination of container auctions

• Full QTLY container reconciliation turned into TM for self-audits

• Attend EMT PODZILLA & customer damage field-repair training

 

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

 

• Typically reports to Market Manager.

• Job IS directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management) Storage Center Workers, Equipment Maintenance Technicians.

 

JOB QUALIFICATIONS: Education & Experience Requirements

 

• High School diploma required; college degree preferred or a minimum of 1 year of prior management experience.

• Ability to apply and successfully attain CDL Class B License or higher. 

• Must maintain a current/valid driver license from the state in which position is assigned.

• Must be able to obtain PODS forklift certification.

• Ability to obtain a valid DOT medical card.

• Mechanical ability essential to identify problems with equipment.  

 

PHYSICAL REQUIREMENTS