Customer Care Representative / Universal Banker (Hyundai Metaplant)

Come Join Our Team – Where Every Transaction Tells a Story!

About BankSouth:

At BankSouth, we're not just in the business of banking; we're in the business of building relationships and empowering our customers to achieve their financial goals. As a trusted community bank, we pride ourselves on delivering personalized service and tailored solutions that make a real impact on the lives of our customers and communities.

About the Role:

The Metaplant Customer Care Representative is a dynamic customer service position that will assist Metaplant and Tier 1 supplier customers with a wide variety of banking services and will advise them on how to best utilize bank products and services to meet their financial goals. This role will provide memorable customer experiences and great customer service with each interaction. Ideal candidates will also be cross trained as a Universal Banking Specialist capable of opening deposits and consumer loans, selling ancillary bank products, and serving as a teller when needed.

Schedule for this Role:

Monday – Friday; 8:30am-5:00pm (subject to change)

Benefits Available:

• 100% bank paid employee only Medical and Dental options
• 100% bank paid short term disability, long term disability, term life insurance and Teladoc service
• Affordable Vision coverage
• Health Flexible Spending Accounts (FSA)
• Generous PTO and 11 paid holidays
• 401k retirement plan with company match
• Competitive compensation program with monetary incentives

Who We Are Looking For:

Two to five years of similar or related experience, including time spent in preparatory positions. A high school degree or equivalent is required. Prior banking experience and call center experience is highly desired but not required. Bi-lingual in English and Spanish is highly desired but not required.

Military veterans encouraged to apply!

BankSouth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

BankSouth does not accept unsolicited resumes from recruiters.  All recruiting is managed through BankSouth’s Human Resources Department. Please do not contact our hiring managers directly.  If you would like to explore a recruiting relationship with BankSouth, please contact our Human Resources Department. All unsolicited resumes submitted through channels other than our Human Resources Department regarded as property of BankSouth