Sr. Director, Corporate Communications

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

The Sr. Director of Corporate Communications will elevate our integrated communications strategy to build and personally lead a best-in-class corporate communications team. Reporting directly to the CMO, you will shape our company narrative for strategic stakeholders. This role will be instrumental in telling the story of Achieve to its most important constituents in a way that reflects the uniqueness of the company, our employees, our customers, and our communities.

To be successful, you are someone who knows how to build a high-performing communications structure that enables us to speak with one voice to deliver a consistent narrative that informs and inspires stakeholders and creates passionate advocates for our company. You know how to work with C-level executives, members of the media, employees, investors, regulators and policy makers. You are able to exert influence both internally and externally. You want a strategic seat at the table to drive critical conversations about how our business can continually improve and remain relentlessly consumer-focused. You are a terrific communicator and listen to all sides before stating your informed point of view.  You have a track record of delivering outstanding results in a way that garners unparalleled respect from both your stakeholders and the audiences you serve. You have great writing skills. You want to lead a team and drive impact.

Join Achieve, change the future.

At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,700 employees in mostly hybrid or remote roles across Arizona, California, and Texas and are strategically growing our teams to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, while putting your well-being first.

THE ROLE:

• Define and execute an Integrated Corporate Communications strategy to drive our company narrative as the consumer-centric industry leader offering debt solutions for everyday Americans who are struggling or striving to improve their financial situation.
• Proactively generate business value by engaging employees internally and amplifying  consistent messages externally to build positive perceptions and motivate supportive action from key stakeholders.
• Build and lead a best-in-class Corporate Communications team across all corporate communications functions: Public and Media Relations, Executive Communications, Investor Relations, Corporate Affairs, and Internal Communications.
• Nurture and solidify relationships with critical audiences including consumers, partners, investors, regulators, legislators, media, employees, and prospective employees.
• Develop professional and impactful Executive Communications programs, tools and outreach in support of building awareness across all channels.
• Articulate and drive Government Relations and Public Policy initiatives. Develop and build relationships with the regulatory agencies, policy makers, consumer groups and thought leaders that regulate and monitor our industry.
• Develop our Investor Relations strategy, channels and content to strengthen our investor relationships and ensure clear, regular and consistent information sharing.
• Support business development and partner management teams with company storytelling, strategic messaging, communication tools and content.
• Reimagine and execute our Public and Media Relations strategy to shape and sustain our company narrative in the public arena. Develop relations with key media outlets and journalists via data-driven storytelling, access to executive thought leaders, surveys and product/functionality.
• Maintain and expand our Internal Communications channels to engage and inspire employees, educate and inform them of key strategic and organizational initiatives, and uphold our company culture and values.
• Elevate our current corporate philanthropy, charitable giving, and employee volunteerism that supports our brand and establishes our com