IT Product Manager - SVP

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations.  Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

Job Overview:

The IT Product Owner is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy, and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product roadmaps, product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
 

Responsibilities:

• Manage a team of Technical Product Specialists

• Initiate the development process, documents project scope, product vision, prioritizes user stories, sets feature level priorities conducts demos and walkthroughs

• Holds themselves and Business Analysts accountable for writing stories/tasks that meet the Definition of Ready

• Drive alignment of peer Product teams and coordinates with / understands Stakeholder priorities to act as the voice of the customer

• Create, prioritize, and maintain a product backlog 

• Performs/oversees user acceptance testing to identify and remedy defects and approves final testing results

• Has relevant business expertise and sufficient technology literacy 

• Manage the strategic product development and/or existing product enhancement roadmap as well as program development including program launch and marketing to gain maximum benefit from each product

• Leverage internal/external partners and subject matter expertise to innovate and define new products/solutions as well as direct and oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field

• Participate in formulation of strategies around resource allocation between traditional research and analytics solutions, and data focused solutions

• Manage the creation and negotiation of client agreements, Service Level Agreements (SLAs), and/or vendor contracts, manage and communicate business plans on market approach, and manage short-term resource planning

• Interface with operations and technology for process design and vendor procurement

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these stan