Managing Director, Systems and Reporting

ROLE TITLE: Managing Director, Systems and Reporting

POSITION REPORTS TO: VP, Development Data and Operations

APPLICATION DEADLINE: Tuesday, July 8th, 2025

LOCATION: Flexible

WHAT YOU’LL DO

As the Managing Director of Systems and Reporting, you will set the vision and strategy for operational systems and data management, empowering frontline fundraisers to achieve their goals. You will lead a team responsible for optimizing systems, streamlining reporting, and ensuring data integrity to enhance fundraising effectiveness. Additionally, you will oversee team operations and support the professional development of systems and reporting staff. Your fundraising expertise, passion for developing client-centered resources, and technical aptitude—including a strong grasp of technology and enthusiasm for learning—will be key in driving staff adoption of our CRM. You will ensure alignment with data requirements and norms, strengthen development operations, and influence how and when fundraisers use data to inform decision-making and strategy. You will collaborate with the VP of Development Data & Operations to shape strategy and decision-making in systems learning, data operations, reporting, and data governance.

Beyond your leadership responsibilities, you will actively support frontline fundraisers by managing your own portfolio while ensuring that all Development staff receive exceptional customer service and support. The ideal candidate is a strategic, detail-oriented leader who thrives in a fast-paced environment. They will be passionate about Teach For America’s mission, possess the ability to inspire and collaborate with diverse stakeholders, and have strong organizational and communication skills. A proactive, solution-oriented mindset is essential for success in this role.

WHAT YOU’LL BE RESPONSIBLE FOR

Manage the Systems and Reporting team (30%) 

• Create a clear and compelling short and long term vision for frontline fundraiser support that aligns with the Development team’s vision and strategic plan.

• Collaborate with the VP of Development Data & Operations to shape strategy and decision-making in systems learning, data operations, reporting, and data governance.

• Set clear priorities, goals, and benchmarks that you and your team will use to assess success and progress toward the team’s vision.

• Identify and manage toward key milestones and deliverables that move us closer to the short and long term vision, responding to risks and issues, and monitoring the impact and progress.

• Provide ongoing management, coaching, and development to your team of direct reports

• Set the vision for and establish team culture focused on core values and achieving results.

Manage our proactive fundraiser support model (30%)

• Oversee our proactive fundraiser support model.

• Identify opportunities for training and system improvements for fundraisers.

• Provide strategic guidance to the Directors of Systems and Reporting on frontline fundraiser support.

• Align and coordinate the Directors of Systems and Reporting to drive success across all portfolios and improve efficiency.

• Engage in continual learning in the areas of systems and reporting so that you can continue to expand our team's collective expertise in this area

• Gather user insights to inform strategic direction and enhance the end-user experience.

• Oversee the development and maintenance of data management systems, tools, and reports.

• Collaborate with the Director, Technology and VP, Development Data & Operations to implement CRM enhancements. If we migrate to a new CRM, this role will help to develop and manage the move into this new CRM

Manage your own portfolio  (30%)

• Ensure fundraisers have a foundational understanding of our CRM and our data requirements and norms.

• Provide responsive coaching to improve fundraisers' data skills and teams' data-systems.

• Promote and consult on using data as part of how we work and team operations.

• Develop strategies to ensure adherence to development data policies for all fundraisers in your portfolio.

• Highlight relevant tools and resources throughout the year, in alignment with Teach For