Director of Shared Services

Company Description

Aspen One renews the mind, body, and spirit with a portfolio that redefines luxury, adventure, and leisure. With world-class and innovative brands and businesses, including Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures, Aspen One propels the expansion of the Aspen ethos globally.  

Whether it’s Aspen Skiing Company providing unforgettable experiences at the confluence of nature, culture, and recreation across its four legendary mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk; or Aspen Hospitality elevating guest experiences in unforgettable ways by developing, owning, and operating a growing set of luxury and upper-scale hotels, private clubs, and branded residential properties in prime locations under The Nell and Limelight brands; Aspen One is deeply committed to providing unparalleled service, creative programming, community engagement, and unique opportunities for exploration. The company’s commitment to innovation is central to its evolution, including Aspen Ventures' amplification of the Aspen brand globally through new business lines that embody its values and heritage such as Aspen Collection. For more information, visit www.aspen.com.  

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Job Description

Position Summary 
The Director of Shared Services position leads the Accounts Payable (AP), Accounts Receivable (AR), and Payroll operations for Aspen One, ensuring efficient, accurate, and scalable financial processes. This role is responsible for developing a high-performing shared services organization that supports growth and fosters operational excellence. This position reports to the SVP of Accounting and Treasury.

The salary range for this position is $121,000 - $170,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Job Posting Deadline 
Applications for this position will be accepted until July 29, 2025.

Essential Job Functions/Key Job Responsibilities
•    Supervise, mentor, and develop the AP, AR, and Payroll teams, fostering a high-performance and positive culture
•    Oversee the AP process, ensuring timely and accurate processing of vendor invoices, expense reports, and payments
•    Manage vendor payment information verification and comply with fraud prevention guidelines
•    Oversee the AR process, including invoicing, payment application, and collections, ensuring timely receipt of payments
•    Set policies and procedures for monitoring aging reports for all aspects of receivables, including private clubs, banquet/private events, and wholesale retail
•    Maintain end-to-end transaction processes for AP, AR, and Payroll
•    Analyze current AP and AR workflows, identifying opportunities to streamline processes and enhance efficiency
•    Implement and maintain automation tools and systems to optimize shared services functions
•    Lead the transition of AP and AR functions from decentralized to shared services, ensuring minimal disruption to operations
•    Manage and execute change management plans to support adoption of new processes across multiple business units
•    Prepare and review AP and AR metrics, KPIs, and reports for leadership
•    Ensure accurate month-end and year-end closing processes for AP and AR
•    Establish points of contact and escalation procedures for AP and AR inquiries from internal departments and external stakeholders
•    Maintain adherence to internal controls, policies, and procedures related to AP and AR activities
•    Identify and mitigate financial risks, ensuring accuracy and integrity in all financial transactions
•    Support audits by providing requested documentation and reconciliations
•    Establish and maintain service level agreements with supported departments to define expectations, monitor performance, and drive accountability across all service lines
•    Other duties as assigned

Qualifications

Education & Experience Requirements 
•    B.S Degree in accounting or finance required, CPA preferred
•    5 plus years of experience in a shared services environment
•    5 plus years of progressive accounting experience with at least 3 years in a high-level management position

Knowledge, Skills & Abilities  
•    Strong knowledge of AP and AR processes, syste