Global Clearing - Payments - Sr. Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in [Insert team or sub-LOB], you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.  

Global Clearing is the preeminent clearer of USD, EUR, and GBP, globally. in addition to being the largest USD clearer.  As a product development manager within this business the candidate will be managing the largest product in its industry/segment.  This role will align to a Product Owner role within an Agile framework.  The responsibilities are generally aligned across 4 main functional areas.  First, the role is responsible for researching how to develop products by engaging with partners across Technology, Architecture, and Operations to ensure capacity across the board.   Second, the role is responsible for managing prioritization across stakeholders and gain agreement to schedule a six-quarter roadmap.  Third, the role is responsible developing assigned products in a traditional Product Owner role within Agile teams.   Fourth, the role is responsible for managing the transition of the product to Product Managers in support of go to market activities.
 

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development 
• Work with Product Management, Technology, and F&BM to plan for Global Clearing sponsored work and maintain a 6Q roadmap which includes partnering with technology to identify and coordinate with cross impacted platforms.
• Manage demand for owned platforms and product area. This includes negotiating with stakeholders (Tech, Ops, Requestor, etc) for owned platforms to gain agreement for support.  Also, must negotiate support or plan funding for non-owned platforms
• Hand off and support Product Manager’s execution of risk assessment (PSCM) and business approvals
• Provide expertise for Non-Clearing owned programs which have a cross impact to our domain; answer inquiries from Product Manager regarding feature functionality and methodology for current capabilities

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Exceptional abilities to create relationships with partners and stakeholders to influence cross-functional teams 
• Superior written and verbal communication skills in conveying complex processes and why they are necessary 
• Ability to learn new products and processes, analyze for improvement, and carry out evidenced based actions to implement improvements; strong problem solving skills 
• Solid technical background with understanding and/or hands-on experience working with software development and web technologies
• Proactive and takes ownership of initiatives from the start and sees through to completion

Preferred qualifications, capabilities, and skills

• Understanding of global payments and ISO 20022 standards
   

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total