Summary
 

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Position Purpose
Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large, high-visibility project and support efforts. Provide guidance for less experienced staff to ensure they remain on target for meeting customer requirements.

Description
 

What you’ll do

• Elicit and document user requirements to meet a business objective. Sets customer expectations on feasibility. Identify and validate requirements and organize the information into a logical document using business analysis models that are understood by the customer and Information Systems.

• Act as the Subject Matter Expert for one or more lines of business on various projects. Mentor less experienced business systems analysts.

• Ensure understanding of why the business solution was chosen and guide both technical and customer departments in the development of the systems.

• Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them. Provide guidance to less experienced team members so they can transfer this knowledge to technical departments.

• Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.

• Provide the business direction for system changes.

• Validate the business need for solutions to business problems and process improvements.

To Qualify for This Position, You’ll Need:

Required Education:

• Bachelor's degree

Degree Equivalency:

• Associate's degree plus an extra 2 years job-related experience for a total of 10 years of required work experience (see "required work experience")

​OR

• 12 total years required work experience.

Required Work Experience:

• 8 years-of IT business analysis experience.

Required Skills and Abilities:

• Demonstrated expertise in the concepts of the supported business unit.

• Demonstrated knowledge of standard industry practices and procedures for the business unit.

• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.

• Able to act as a liaison between the business unit and I/S.

• Able to influence and negotiate solutions to business problems.

• Strong teamwork and interpersonal skills.

• Understands how IT affects an organization and is able to link i