Regional Inside Sales Commercial

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

Under general supervision, develops new prospects and interacts with existing customers to increase sales of products and services remotely.Duties include, but are not limited to:

• Qualifies, pursues, and closes opportunities for Commercial customers from Sales Qualified Leads (SQLs) identified by lead generation.
• Develops a strategy for generating revenue based on the assigned account list.
• Selects the correct products or assists customers in making product selections based on customers' needs, product specifications, and applicable regulations.
• Works on revitalizing dormant relationships with significant upside potential.
• Monitors customer market spend and relationship with Lennox, identifying high-potential accounts for promotion to the District segment.
• Coordinates with the Territory Manager to ensure smooth handoff of customers moving from Inside to Field coverage.
• Negotiates prices and terms of sales and service agreements.
• Ensures high post-sales satisfaction, fostering positive long-term relationships and strong potential for repeat business.

What We Are Looking For

• Requires a bachelor's degree or an equivalent combination of education and experience.
• Requires at least 1 year of related experience.Requires strong abilities with building relationships, listening, persuading, negotiating, and managing time.
• Requires knowledge of principles and methods for showing, promoting, and selling products or services.
• This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knows principles and processes for providing customer service.
• This includes customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
• Effective in written and verbal communication.
• Requires intermediate industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.

What We Offer

Compensation: This is a salaried non-exempt role. This means employees are paid a salary and receive overtime pay for hours worked in excess of 40 per week (or as otherwise required by state law).  The starting salary range for this role and market is between $84,000 to $110,000 annually. Under the plan, target compensation is anticipated to be 65% base salary and 35% commission.  New hires are guaranteed to receive at least the target commission for six months.  The competitive compensation plan also includes an uncapped bonus structure for performance exceeding 100% across three categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase. Factors that may affect starting salary include geography and market, as well as the skills, education, experience, and other qualifications of the successful candidate.

 

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

 

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

 

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our bran