Jobs and Careers

Sales Coordinator - Khameleon, Project Spec, Excel, PlanGrid (ZR_18053_JOB)

BruntWork

UKRemotefull_timeVerifiedPosted 27 Nov 2024

About the role

This is a remote position.

Schedule:

Total hours: 40 hours per week or 8 hours per day
Monday - Friday
8:00 AM - 5:00 PM Edmonton, AB, Canada Time (11:00 PM - 8:00 AM Manila time)
With 1 hour unpaid break in between

Client location or time zone: Edmonton, AB, Canada - MST

Company/client overview:
The client offers furniture, laboratory FF&E (furniture, fixture, and equipment), flooring solutions and general contracting.

Job Overview:
The Sales Coordinator (SC) role is Solutions primary customer‐facing resource. The SC is the liaison between the assigned accounts, internal support teams and Sales Representative. The SC is responsible for the entire sales order fulfillment process, including management of customer orders from order entry point through punch list, providing support to sales personnel, and accurate and timely service to customers. Coordinates proposal development, analysis of project costs, ensuring prompt, proper execution and accounting for all contractual fiscal transaction and deliverables, and maintaining a portfolio of all associated technical tasks. The overriding task of this role is to help drive sales within the assigned sales team.

Responsibilities:

Customer Service

Continually monitor client relationships to meet and exceed Solutions and client goals.
Reviewing the scope of new/potential opportunities
Attend team and client planning meetings when applicable
CAD Specifications – Review specifications as required
Assist in proposal development
As the customer contact, provide excellent customer service in order to increase client satisfaction, contract renewal and new product introductions.
The SC ensures that the contractual obligations agreed to by Solutions are met in a fashion that maintains (or enhances) time, cost and quality of deliverables; providing an environment where projects can be run successfully.
The SC prioritizes resources across projects, managing links between the projects and the overall costs and risks.
Provides clarifications and answers for customer’s questions regarding order issues

Order Preparation

Produce quotations; organizes, reviews, and follows up on quotes
Assists sales/project personnel in pricing, product research, and technical order information (C.O.M. requirements, custom requirements etc.)
Assists sales with the preparation of RFP’s, RFQ’s and/or Tenders as required
Participates in project hand‐over meetings (could include hand over meeting with PM or Client walk through)
Participates in bid review meetings with owner or owners representatives, when required
Reviews and proofs order for basic information (ship to, bill to, contract number, etc.) accuracy and completeness
Initiates service quotes for deliveries, small orders and major orders (if required)
Continual Process Improvement ‐ Focus on efficiency and effectiveness (Reduced Hand‐offs)
Improved turn‐around time, fewer deficiencies)