Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Manager, Executive Support Team, this person will be responsible for providing a high energy, welcoming experience for employees and visitors, ensuring smooth day-to-day office operations, as well as administrative support to several members of our leadership team. This is a full time in person role and the hours are Monday-Friday, 8am-5pm. 

As this is a full-time, in-office position, we are only considering candidates in the tri-state area, with a strong preference for those located in the New York City area.

What You’ll Be Doing

Receptionist Duties

• Create a welcoming and organized office environment that supports team productivity and comfort. ensuring Spring employees have the l resources to do their best work
• Serve as the primary greeter and point of contact for employees, guests and vendors acting as a guide throughout their time in the office (e.g. check-in process, notifying their host, and help them navigate the space and technology)
• Manage the day-to-day operations of the front desk and common spaces, including:
• Maintaining a clean and inviting reception area and common spaces 
• Monitoring and restocking office supplies, snacks and materials 
• Conference room booking support and general upkeep
• Organizing and and distributing mail/packages
• Coordinating catering and set-up for in-office meals, meetings and events
• Assisting the Workplace Experience Partner with events and special projects.

Administrative Assistant Responsibilities 

• Providing high-level and proactive administrative support to several senior leaders including:
• Calendar management, scheduling, and meeting coordination
• Preparing and submitting accurate expense reports 
• Coordinating travel and accommodations, including detailed itineraries
• Managing light personal errands, reservations, and vendor coordination when needed
• Supporting team event planning and logistics
• Handling ad hoc tasks and special projects 

What success looks like in this role:

• Effective task completion
• Proactively identify and resolve office operations issues (e.g. supply needs, equipment glitches) before escalation by team members
• Attention to detail and proactive logistics management 

What We Expect From You 

• 1+ years of relevant administrative or office coordination experience (or relevant transferable skills)
• Experience in a fast-paced, hyper-growth environment, startup experience is a plus 
• Team player with "Can-do" attitude and a collaborative approach
• Familiarity with Google Suite, Slack, and Asana preferred
• Be able to lift up to 30 pounds
• Comfortable managing both personal and professional tasks with discretion
• Positive energy and professional demeanor
• Exceptional customer service and interpersonal skills 
• Strong organizational, time management and multitasking abilit