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Medical Customer Service Representative I

Indiana University Health
United Statespart_timeVerifiedPosted 9 Feb 2026

About the role

Schedule:

  • Three 12-hour shifts per week 

  • Monday–Friday: 7:45AM – 8:15 PM 

  • Saturday & Sunday: 7:45 AM – 6:15 PM 

  • Must work 3 weekend shifts per month 

  • Must work 2 major holidays and 2 minor holidays per year 

Location:

  • Brownsburg Urgent Care 

 

Top Responsibilities:

  • Patient check-in and coordination of care 

  • Insurance verification 

  • Occupational Health support 

  • Processing and accepting patient payments 

  • Responding to patient inquiries via phone and email 

  • Determining the best method for resolving patient issues within organizational guidelines 

  • Coordinating issue resolution with other departments 

  • Collecting patient demographic and billing information for data entry and scheduling 

 

Top Skills for Success:

  • Strong mult

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Company

Indiana University Health

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