Transfer Center Assistant, Full Time, Day Shift, Central Staffing Office

Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area's leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city.

Job Summary:

Coordinates patient care needs by facilitating patient placement in the appropriate nursing unit utilizing pre-established criteria and consulting with members of the interdisciplinary team. Receives and processes requests for assistance with acute patient transfers and/or admissions of patients from medical facilities.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Experience in hospital transfer coordination in acute hospital: Preferred

Facility Specific License/Certifications:

• Hospital Fire and Life Safety (HLFS): Required

Essential Functions:

• Performs telephonic patient coordination, discharge follow-up with physicians and patients and disease management programs. Coordinates with other clinics and hospitals assisting with physician consultation, transfer and coordination of patient ground/air transport. Collaborates frequently with Emergency Room (ER), and Post-Anesthesia Care Unit (PACU) and bed boards to keep abreast of possible admissions/transfers.
• Collaborates with the Bed Assignment/Staffing Group, Patient Placement Coordinator or Administrative Supervisor per shift to determine census and acuity. Collaborates to resolve bed availability challenges. Receives the admission orders and ensures that orders are sent to the appropriate nursing unit.
• Documents coordinator and patient interactions in electronic or hardcopy chart in a manner consistent with hospital standards. Creates reports from patient data such as volumes and outcomes.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.